Many customers expressed disappointment with the food quality, citing issues like overcooked meats, bland flavors, and poor presentation.
Service Issues
Several reviews highlighted inconsistent and rushed service, with some guests feeling ignored or receiving poor treatment from staff.
Atmosphere
While some enjoyed the ambiance and views, others found the dining area overcrowded and uncomfortable.
Character Experience
The character dining experience received mixed reviews, with some guests enjoying the interactions while others felt it was rushed or lacking.
Value for Money
Many customers felt that the high prices did not match the quality of food and service, leading to a perception of poor value.
PH
pat hindley
6 days ago
2.0
It was our first time at Ohana, we had watched vlogs and everyone raved about it so we thought we would try it. It was quite empty when my partner and l arrived for dinner so not a lot of atmosphere. Within minutes our food was put in front of us which was great but sadly it didn't come up to our expectations. The steak was two tiny over cooked pieces which were very dry. The chicken was also very dry . The pot stickers were the things we were looking forward to trying but alas they were cold and inedible. The saving grace were the shrimps which were the only things l ate. Also the bread and butter dessert which we were given one portion to share and we could have eaten one each.
The servers were lovely but seemed to be running around like headless chickens. It all seemed a bit manic as if you were being rushed out. The gentleman singing was a delight but we did think we may have seen one or two characters or are they only there for breakfast?. Then we got the bill $140 which we felt was far too expensive for what we got. So no we won't be going again.
AC
A ChitownJ
Jan 6, 2026
4.0
Ohana’s is one of Disney’s most popular restaurants and can be difficult to find a reservation, depending on the season. Food is served family style and is all you can eat from a pre fixed menu. Pros: No buffet lines. Your food is brought to you in portion sizes for the entire table. Noodles are good (slightly sweet), bread is good (slightly sweet) , and bread pudding with coconut ice cream is amazingly good. Cons: Vegan dishes were just okay. Peel and eat shrimp were a little salty. Expect to pay over 100 for two diners. Overall, it’s one of the better food experiences I had a Disney during my most recent trip. Just know that most of the sauces have a little sweetness to them. I don’t eat meat but two of the people in my party really enjoyed the wings and steak.
BM
Brittany Mills
Jan 3, 2026
5.0
I really wish we skipped breakfast because we were still full when we arrived for the character brunch at 11:45. There was way more food than I expected, so come hungry! Everything is served family style and you can request more of anything you wish.
Parking was simple, the guard at the gate will give you a pass if you have reservations. Although it's temporary, my only con was the construction all over that made it confusing where the hotel parking and entrance was.
It's important to know you don't need to buy an autograph book for this. They will give you a signed postcard of all the characters upon arrival to cut down on the character interaction times with each table. So more time to chat and take photos!
The atmosphere of the Polynesian is my favorite on all Disney property and Ohana very much stays on theme. I feel like I'm transported to Hawaii with the decor and plants.
The Stitch juice was delicious. Our kids loved the Stitch waffles, you can only get them here with the Mickey waffles! The ham was my favorite, it was very flavorful with the pineapple. The cubed potatoes were perfectly seasoned and crispy. The bread was good and worth a try. I think I was the only one at the table who liked it. My kids prefer just plain biscuits.
Now the reason you come here is to spend time with Lilo and Stitch. They're a rare sighting in the parks, and when they are making an appearance the lines are always so long! So it was an amazing experience for our kids to finally meet them both and give them hugs. Pluto and Mickey Mouse are also included. They will do the conga around the dining room, which was awesome.
I didn't feel rushed to eat and get out like our Goofy's kitchen experience. Then again we were the last seating time slot for brunch. But everything was spaced out perfectly and every character made their rounds.
We look forward to coming back and dining at Ohana again.
DM
Daniel Merchant
Jan 2, 2026
1.0
Believe the poor reviews. This was a stupid amount of money for what we experienced. We had a table crammed in with zero view or ambiance. The servers all appeared harried and were obviously under staffed. The food was meh. Zero attention to presentation. The bread dry, noodles mushy, vegetables tasteless, meats just ok. The only decent items were the potstickers and dessert. This has always been a top tier restaurant for us to the level that we secured a reservation as soon as window opened. The Ohana of past was amazing. The joyous energy, leis, meat skewers, interactive fun for kids and fresh intentionally prepared food. If you haven't been in a while and are hoping for that same experience, don't come as you will leave as saddened as we did. Disney needs to do better.
MZ
Matt Zmak
Dec 22, 2025
4.0
What a delicious dinner experience at Ohana that I wanted to visit it twice on my trip!
Ohana is an all-you-care-to-enjoy meal with preset items that you can ask more of at any point.
The meal started off with the pineapple bread and the honey butter - oh was this fantastic and warmed and the salted butter paired so deliciously with the sweet honey. It was hard to share.
The salad arrived and we were told the dressing was on its way. It wasn't until mid meal that the server came back with the dressing stating they had forgotten about it. We still ate it raw.
This was where my hunger kicked in because I stopped taking pictures and just enjoyed the meal.
Next came the noodles, chicken wings, and the pot stickers. Everything was SO good that we immediately asked for more. The noodles were probably the star of the two with a nice salty flavour. The noodles could have been a little less over cooked, but they were still a hit.
The meat arrived and we had quite a few. Peel and eat shrimp, chicken thighs, teriyaki beef. The surprise hit was the guava pineapple glazed thighs. We didn't expect it to be so flavorful whilst not being overly sweet or pronounced guava flavoring - we ordered seconds!
The meal was capped off with the Ohana Bread Pudding. Oh wow! We had this on our first night of our trip and I thought and talked about it everyday until we went home. I was absolutely in love with it. I wished I didn't eat so much during the meal and saved myself room for 2nd dessert! So so so good.
I would definitely come back to Ohana. We had a truly great meal, though the service could have been better as everything kind of came all at once where I would like to enjoy each round before the next arrives. The atmosphere was also good as we managed to book a time during the Magic Kingdom "Happily Ever After" fireworks where we were able to watch from our seats with the music filtering into the restaurant - a truly great start to my first Disney visit.