Seduce your sweet tooth, indulge your cravings and give in to your innermost desires with a tantalizing stop at this artisanal French shop. Here you’ll find a flavorful variety of handcrafted frozen treats, including ice cream and sorbet.
Customers praised the ice cream and sorbet for being delicious and high quality, with many recommending specific flavors like Croque Glacé and raspberry sorbet.
Service Issues
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and disorganized, leading to a frustrating experience for many.
Long Wait Times
Many customers noted long lines and wait times, often feeling that the wait was not justified by the quality of the ice cream or service.
Ordering Process
The ordering system was frequently criticized for being confusing and awkward, with customers expressing frustration over the lack of clarity in the process.
ED
Eran Dromy
Jan 3, 2026
5.0
Not worth the wait in my opinion, but the Croque Glacé was good and the service was solid.
CS
Carlos Samano
Nov 17, 2025
5.0
Try the Croque Glacé, best dessert at Disneyworld!
JW
Jane Warner
Nov 11, 2025
5.0
By far the best ice cream and sorbet I've ever had.
JJ
Jesus
Oct 26, 2025
5.0
El brioche con helado muy recomendable 😀
TJ
T J
Oct 14, 2025
5.0
Good ice cream. Little expensive, but good. If you make a line and uou are asked to wait by the Window, you won’t get call by any number, is a secondary line after you pay for next step. Just pay attention and pish the line as they are not clear and could be confusing.
Frequently Asked Questions About L'Artisan des Glaces
What is L'Artisan des Glaces and what can I expect there?
L'Artisan des Glaces is an artisanal French shop offering a variety of handcrafted frozen treats including ice cream and sorbet, perfect for indulging your sweet tooth.
Where is L'Artisan des Glaces located?
It is located at 200 Epcot Center Drive, Lake Buena Vista, FL 32830, USA.
What are the operating hours of L'Artisan des Glaces?
L'Artisan des Glaces is open daily from 12:00 PM to 9:00 PM.
How can I contact L'Artisan des Glaces?
You can call them at their main phone number +1 407-939-5277 or alternate phone +1 407-939-2273.
What payment methods are accepted at L'Artisan des Glaces?
They accept American Express, Cash, Contactless Payment, Diners Club, Discover, Mastercard, and Visa.
Where can I find the menu for L'Artisan des Glaces?
The menu is available online at https://disneyworld.disney.go.com/dining/epcot/l-artisan-des-glaces/menus/snack/
What nearby Italian restaurants can I visit around L'Artisan des Glaces?
Nearby Italian dining options include Tutto Italia Ristorante, Via Napoli Ristorante e Pizzeria, and Tutto Gusto Wine Cellar, offering a variety of authentic Italian cuisine.
Are there any other ice cream or gelato shops near L'Artisan des Glaces?
Yes, Gelati / Gelato Stand and Gelateria Toscana are nearby ice cream shops you might want to explore for different frozen treats.
What attractions are near L'Artisan des Glaces where visitors can explore after enjoying their treats?
Visitors can enjoy nearby attractions such as the Italy Pavilion, Disney's Epcot Center, and the French Pavilion Epcot to enhance their visit experience.
Can I visit shops near L'Artisan des Glaces if I want to buy gifts or souvenirs?
Yes, nearby shops include Il Bel Cristallo, La Gemma Elegante, Der Teddybar, Glaskunst, and Das Kaufhaus for flowers, gifts, toys, and souvenirs.