The food quality received mixed reviews, with some dishes praised for their flavor, while others were criticized for being bland or poorly prepared.
Service Experience
Service was inconsistent; while some guests praised attentive and friendly staff, others reported slow service and unprofessional behavior.
Atmosphere
The restaurant's atmosphere was generally appreciated for its casual and tropical vibe, though some found it too noisy due to its open layout.
Value for Money
Many customers felt the prices were high relative to the quality and portion sizes of the food, leading to mixed feelings about overall value.
TD
Tracy “NativityPSL” Dugger
1 day ago
5.0
I have multiple food allergies and remembered Tonga Toast fondly. The chef came out and explained how they could remake it safe for me.
It was delicious, and I felt safe eating it and not at all like I was a problem, or in the way by asking to see the chef.
It was such a great experience all around and highly wheelchair accessible.
KD
K&M DRUGS
3 days ago
1.0
Place is a disaster, told 90 minute wait time, waited over 2 hours, they were acting as if they were doing me a favor. Never again, very rude
CF
Chelsea Fountain
Feb 26, 2026
5.0
Top tier. Likely the best quick service restaurant at a Disney resort I’ve had to date. The atmosphere was welcoming and joyful. The service was top notch! And the food speaks for itself. We did have to wait exactly to our reservation time due to how busy the Polynesian resort is with wait times, but definitely worth it. Also appreciate Disney for taking allergies seriously as we had no issues having a gluten allergy accommodated and considered.
SS
Sarah
Feb 22, 2026
1.0
We had a reservation last night and sat around for 30 mins when there were tons of tables open. when I asked why they said because they were short staffed… so why did they let 3 walk in parties in before us when they knew people had reservations and are short staffed? We left.
LH
Lauren Hill
Jan 27, 2026
5.0
We had an amazing experience at Kona Cafe! We had a reservation for a Sunday morning at 9:30 and it was the perfect time. It wasn’t too busy when we were seated.
Our server was amazing! I am not great at keeping track of names but I need to start paying more attention! I eat gluten free and they are SO ACCOMMODATING at Disney. She asked if I was comfortable talking to her or if I would prefer to talk to the chef. They have tickets that they write allergens on to ensure the kitchen is well aware. The kitchen does take some extra time to cook your meal because they are very conscientious of allergies to ensure that nothing is cross contaminated. We were sat and ordered before a table next to us, but they got their food 5-10 minutes before we did. No worries!
We had to get some POG (pineapple, orange, guava) juice! Fricken delicious and refreshing! I ordered the gluten free Polynesian egg platter and it was the perfect amount of food! It was very filling, and nice to have the fruit to lighten it up and a little donut for dessert! The donut is from Erin McKenna’s bakery and is free of 7 or 9 of the top allergens. I cannot remember! It was very good donut for being so free of allergens. My boyfriend ordered the Loco Moco and it was crazy delicious! It seemed unconventional as it was rice, chorizo gravy and a hamburger patty, but it was amazing! The flavor was great, and it honestly wasn’t too filling and heavy.
We had an amazing visit and cannot wait to go back to try more!
Kona Cafe offers traditional American meals with an Asian twist, featuring an onstage sushi kitchen.
Where is Kona Cafe located?
Kona Cafe is located at 1600 Seven Seas Drive, Disney's Polynesian Village Resort, Lake Buena Vista, FL 32830.
What are the operating hours of Kona Cafe?
Kona Cafe is open daily from 7:30 AM to 2:00 PM and from 5:00 PM to 10:00 PM.
Does Kona Cafe accept reservations?
No, Kona Cafe does not accept or require reservations.
What payment methods are accepted at Kona Cafe?
Kona Cafe accepts American Express, Cash, Contactless payment, Diners Club, Discover, Mastercard, and Visa.
Does Kona Cafe offer vegetarian or halal options?
Yes, Kona Cafe serves vegetarian and halal food options.
Can I order food to go from Kona Cafe?
Yes, Kona Cafe offers takeout and order-and-pay-ahead services but does not have delivery.
Which nearby places can I visit before or after dining at Kona Cafe?
Nearby places include Trader Sam's Grog Grotto (a tiki bar and restaurant), Ohana (a Polynesian Hawaiian restaurant), and Tambu Lounge (a bar and lounge). These are great spots to explore around your visit.
How can I access Kona Cafe using public transportation?
You can use the Polynesian Monorail Station nearby to conveniently reach Kona Cafe at Disney's Polynesian Village Resort.
What are some recreational activities near Kona Cafe?
Nearby recreational activities include Disney's Magnolia Course for golf, Pools at Disney's Polynesian Village Resort and Lava Pool for swimming and relaxation, and Mikala Canoe Club for boat rentals.
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