Customer experiences with service were mixed; some praised attentive and friendly staff, while others reported slow service and lack of management presence during issues.
Food Quality
Food quality received varied feedback; while some dishes were praised as delicious, others were criticized for being undercooked or not meeting expectations.
Atmosphere
The restaurant's atmosphere was generally appreciated for its beauty and elegance, though some noted issues with cleanliness and noise levels.
Reservation Issues
Several customers experienced long wait times despite having reservations, leading to frustration and disappointment.
Overall Experience
While many enjoyed their meals and the service, a significant number of reviews highlighted disappointing experiences that did not meet the high expectations associated with the venue.
RS
Rhea Sethy
1 day ago
2.0
DO NOT go here if you’re vegetarian.
The non vegetarian options are also very sub par.
Super disappointing for a Disney offering.
I wish I could get the taste of the tofu veg bowl with (and I kid you not) spicy ketchup sauce meal out of my palette forever but I’m afraid I’m scarred for life with that taste-memory.
The pancakes were also so blasé I’m hard pressed to believe this restaurant has any redeeming options :(
KW
Kal West
Oct 29, 2025
1.0
Stopped by for breakfast, asked for a table away from the construction 🦺 site.
Given a table in the sun, asked if we could sit at one of the 10 empty tables instead.
Told no. Offered to pull down a shade. Ok. Shade is covered in stains. No view except this dirty lace window cover.
Waited about 10 mins for a server. Got up walked out.
Absolute joke. Awful service.
MM
Marilene De Melo
Oct 27, 2025
5.0
We came here to celebrate our 37th anniversary was very well taking care of. Our water Johnny was exceptional. The food very well presented. Family friendly. We were very happy to choose a such beautiful and pleasant place to be. Just a bit noise at times not something to stop us to cane back.
PG
Priscila P G
Oct 25, 2025
5.0
I had been to the Grand Floridian Café before and honestly my previous experience wasn’t the best. But today was completely different. Morgan completely changed my impression of this place. She was kind, attentive, and genuinely cared about every detail of our meal. Her service felt warm and personal and that made all the difference. The food was great, but what really stood out was how she treated us. Thank you, Morgan, for turning my experience around. You represent true Disney hospitality.
EM
Effie Minitsios
Oct 14, 2025
3.0
The host was very accommodating even though we were super late for our reservation. Once qe were seated it took the server 2 minutes to even come over and she didnt ask if we were celebrating or anything but i told her i like to eat gluten free and she did go through the motions of making sure it was ok. I ordered a drink for my daughter and she brought me a wine to try. Once she finally came back i said i would like a glass and ordered for us knowing my 2 yr wasnt going to sit stil much longer. It was taking quite long for my wine and our food so finally i told her we werent able to sit much longer and she offered to have it in togo boxes but then didnt bring the check so it took even longer to cash out and get settled... and if she would have asked i was celebrating my birthday which was in 2 days... anyway most people wont think its a big deal , but having worked for Disney i know the expectations and she fell for quite short. When i finally got home and enjoyed the food it was quite good.