Customer experiences with service were mixed, with some praising attentive staff while others reported rushed or rude service.
Food Quality
Food quality varied significantly; while some dishes were praised, others were criticized for being undercooked or not meeting expectations.
Atmosphere
The restaurant's atmosphere was generally appreciated for its elegance, though some noted issues with cleanliness and noise.
Value for Money
Many customers felt that the prices did not match the quality of food and service received.
JJ
jollyroger822
6 days ago
5.0
The meal as usual was exceptional, the service is always top-notch. Also, you can ask for a better atmosphere. The last time I went I had some friends with allergies and they went more than out of their way to make sure that their food was contaminated in no way. They even made sure the butter stayed out of any area that could get contaminated. This has to be one of my favorite places to eat on property and although not cheap it's also comparable to other restaurants within the Disney bubble. This was my first visit and it most certainly will not be my last.
AW
Andrew Harmon (Werd69)
Jan 2, 2026
2.0
I was not impressed with this place. They were so backed up with the reservations it was ridiculous. We waited a good 22 minutes after our reservation time. When we finally got seated the service was fast. The food was good, not great for the price. I felt rushed also, because they were behind. I don't know if I would go back again.
MN
MIRIAM NUNEZ
Dec 28, 2025
1.0
Unfortunately we didn't have a good experience. Server was rude, literally approached the table and said "what do you want to drink" my drink took 10+ min. Food took 30+ min and when it arrived my dish was cold and had to be remade, I started eating 1 hour after we sat down, my party was done eating so I just took it to go. No manager in sight, no manager touched the table. We sat with our plates in front of us untouched for 10+min without the server checking on us. He only had one more table besides ours at that moment but he decided to ignore us and preferred to help others tables in another section to make a point to seem busy and ignore us. Totally felt discriminated or racially profiled, not what I expect in Disney. We received better service outside Disney. We were also celebrating a special occasion and he didn't even acknowledge that, totally ignore us.
MT
Michelle Tzou
Dec 28, 2025
3.0
Very cute brunch and dinner place inside the Grand Floridian. You do not have to be staying at the resort to eat here. Reservations can be made on the Disney app.
This restaurant is known for being one of the best options to eat at all Disney World resorts.
The service was great and the menu selection was good. I loved the passion fruit guava French toast and the complimentary biscuits. I thought the menu could've had more "magic", the only "magical" item was the waffle shaped like a Mickey (which you can honestly get for free at any hotel offering breakfast in this area of Florida.
Even then, the chicken and waffle looked plain? It was literally a piece of fried chicken on top of a Mickey waffle. The cutest menu item is probably the fruit bowl (with sorbet) decorated with flowers.
My main issue is that part of the fried chicken and the steak were RAW. I am a girl that loves rare steak, so I've ordered it medium rare, but it was so underdone and blue that even I couldn't cut it. (Photos attached) The fried chicken being raw is inexcusable honestly. But our server was kind enough to take the fried chicken off of our receipt.
I wonder if this place is highly praised just because it's in the beautiful Grand Floridian, if this existed outside of Disney...I would not come back
BF
Brian Forbes
Dec 15, 2025
5.0
The place is gorgeous, the view is dreamy! The food is okay not the best and not the worst. But the problem is the staff is horrid! Literally the worst service at a restaurant I’ve ever encountered. I even asked if my sandwich would have the sausage swapped for something that isn’t pork her response was the cook will be mad I don’t guarantee they can do that! Excuse me I’m paying the bill not you! I even offered to pay a difference and you would think I was pulling teeth. She said what’s your backup because I doubt he will make this change. RUDE! I did see an African American man who was the sweetest he came to help us with a mug and had the best attitude. so they do have some good staff but the one I got was not it. I asked for a coffee cup for my coffee, was I supposed to drink it out of the kettle? I kid you not I had to stop someone else because it had been 10 min still no mug. She finally came 20 min after, I asked for sugar you guessed that right she left and never returned I just drank it black. I have always respected waiters so I still tipped her but I guarantee you she didn’t deserve it. All the eye rolling, all that attitude and the disregard for my family deserves nothing. Please do walk throughs and ask customers how they’re being treated. All I can say is she was an older American woman with her hair in a pony tail.