Customers expressed disappointment with the quality of caramel apples, noting they were often pre-packaged and lacked the freshness and taste expected.
Customer Service
While some staff were praised for their friendliness, there were multiple reports of poor customer service experiences, including rudeness from certain employees.
Store Atmosphere
The store's whimsical decor and the ability to watch staff make sweets were appreciated, but some customers felt the store was small and crowded.
Pricing
Many reviews mentioned that prices were high, which is typical for Disney, but some customers felt the quality did not justify the cost.
MG
Magda R. Gomes
1 day ago
5.0
No Disney Springs tem essa loja Candy Cauldron, que vende as famosas maças do amor! Tem o modelo tradicional vermelha, e temas variados como do Mickey... conhecidas lá como caramel apples ou candy apples. Tem uma maça verde assustadora na vitrina da loja, indicando que lá tem a maça envenenada da Branca de Neve. Paguei U$ 14,50 pela com cobertura de chocolate.
DL
Dawn Lichty
Dec 30, 2025
3.0
The store offers a lot of great stuff, but in my opinion, skip the Frozen Cocoa! I only had a few sips. The best part was the chocolate on the Mickey Marshmallow. Save your 9 bucks.
MM
Mar
Dec 8, 2025
5.0
Cody the manager is amazing
AC
Andrea J. Conner
Nov 30, 2025
1.0
I am very dissatisfied with the purchase of the caramel apples. I have been patronizing candy cauldron for many years. This is the first time that I'm dissatisfied with the caramel apple. It was pre-packaged. That was unacceptable. It was barely dipped in caramel and all the little caramel was on the packaged for$7.99. I actually donated the money for the apple because it was not worth what l paid for it. You have a great reputation and my expectations of candy cauldron was very high. Please do not sale below standard products to your customers.
JG
John Galt
Nov 13, 2025
5.0
Amazing place! We stopped by to grab some sweets, and everything here is just delicious. The atmosphere is fun and magical — exactly what you expect from Disney Springs. Beautiful treats, great presentation, and that classic Disney charm.
If you love desserts, this spot is a must-visit. Five stars
Frequently Asked Questions About Disney's Candy Cauldron
What kind of treats can I expect at Disney's Candy Cauldron?
Enjoy mouthwatering sweet treats made fresh in our show kitchen at Disney Springs West Side.
Where is Disney's Candy Cauldron located?
We are located at 1780 Buena Vista Drive, Lake Buena Vista, FL 32830, USA.
What are the opening hours of Disney's Candy Cauldron?
We are open daily from 10:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
What payment methods does Disney's Candy Cauldron accept?
We accept American Express, Cash, Diners Club, Discover, Mastercard, Visa, and debit cards. Contactless payments are not accepted.
Does Disney's Candy Cauldron have wheelchair accessible entrance?
Yes, there is a wheelchair accessible entrance available for guests.
Can I visit Disney's Candy Cauldron website or social media for more information?
Yes, visit our official page at https://disneyworld.disney.go.com/shops/disney-springs/disneys-candy-cauldron/ and follow us on Facebook, Instagram (@waltdisneyworld), Pinterest, and YouTube (@DisneyParks).
Are there nearby entertainment options close to Disney's Candy Cauldron?
Yes, you can enjoy movies at AMC Movies at Downtown Disney 24 or AMC Dine-In Theaters, both within walking distance.
What other dining options are near Disney's Candy Cauldron?
Nearby dining options include Springs’ Street Tacos, Disney Food Trucks, Bongo’s Cuban Cafe, STK Steakhouse, and Ice Cream at Salt & Straw.
Where can I park when visiting Disney's Candy Cauldron?
The Grapefruit Parking Garage is conveniently located nearby for guest parking.
Are there shopping options close to Disney's Candy Cauldron?
Yes, nearby shops include Super Hero Headquarters for souvenirs, Sunglass Hut for eyewear, DisneyStyle for clothing, and Star Wars™ Galactic Outpost for unique retail items.