Customers expressed disappointment in the quality of candy apples and other treats, noting issues like thin layers of caramel and prepackaged items that lacked freshness.
Customer Service
While some staff were praised for their friendliness, there were multiple reports of poor customer service experiences, including rudeness and lack of support.
Store Atmosphere
The store's whimsical decor was appreciated, but many felt it was small and crowded, detracting from the overall experience.
Pricing
Customers noted that prices were high, typical for Disney, but some felt the quality did not justify the cost.
Variety of Offerings
The selection of treats was seen as limited, with several customers expressing disappointment over the unavailability of specific items like red candy apples.
JG
John Galt
Nov 13, 2025
5.0
Amazing place! We stopped by to grab some sweets, and everything here is just delicious. The atmosphere is fun and magical — exactly what you expect from Disney Springs. Beautiful treats, great presentation, and that classic Disney charm.
If you love desserts, this spot is a must-visit. Five stars
LL
Lisa Lacher
Oct 27, 2025
5.0
Love the apple's
DM
D Monfield
Oct 17, 2025
1.0
Regular customer here. Omg im so disappointed in my candynapple this evening. I think you guys gave me a bad one because it's usually nice and crunchy and this one was gooey and chewy and nasty ugh 2 bites, trashed it.
MM
Mack
Oct 4, 2025
5.0
I love to watch the employees make it!
RS
Ron S
Sep 6, 2025
3.0
hopefully you get get a smooshed caramel butter bar like i did. i was so excited until i saw how it came.
Frequently Asked Questions About Disney's Candy Cauldron
What kind of treats can I expect at Disney's Candy Cauldron?
Enjoy mouthwatering sweet treats made fresh in our show kitchen at Disney Springs West Side.
Where is Disney's Candy Cauldron located?
We are located at 1780 Buena Vista Drive, Lake Buena Vista, FL 32830, USA.
What are the opening hours of Disney's Candy Cauldron?
We are open daily from 10:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
What payment methods does Disney's Candy Cauldron accept?
We accept American Express, Cash, Diners Club, Discover, Mastercard, Visa, and debit cards. Contactless payments are not accepted.
Does Disney's Candy Cauldron have wheelchair accessible entrance?
Yes, there is a wheelchair accessible entrance available for guests.
Can I visit Disney's Candy Cauldron website or social media for more information?
Yes, visit our official page at https://disneyworld.disney.go.com/shops/disney-springs/disneys-candy-cauldron/ and follow us on Facebook, Instagram (@waltdisneyworld), Pinterest, and YouTube (@DisneyParks).
Are there nearby entertainment options close to Disney's Candy Cauldron?
Yes, you can enjoy movies at AMC Movies at Downtown Disney 24 or AMC Dine-In Theaters, both within walking distance.
What other dining options are near Disney's Candy Cauldron?
Nearby dining options include Springs’ Street Tacos, Disney Food Trucks, Bongo’s Cuban Cafe, STK Steakhouse, and Ice Cream at Salt & Straw.
Where can I park when visiting Disney's Candy Cauldron?
The Grapefruit Parking Garage is conveniently located nearby for guest parking.
Are there shopping options close to Disney's Candy Cauldron?
Yes, nearby shops include Super Hero Headquarters for souvenirs, Sunglass Hut for eyewear, DisneyStyle for clothing, and Star Wars™ Galactic Outpost for unique retail items.