Business Details
About
American RestaurantBuffet RestaurantRestaurant
Get your grub on with savory and flavorful dishes like the BBQ Burger or Cuban Sandwich! Desserts, beer and soft drinks are also available.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
1,822 reviews
5 stars
936
4 stars
525
3 stars
233
2 stars
60
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some found it tasty while others reported it as mediocre or even inedible.
Service
Service quality varied; some customers praised friendly staff while others experienced rudeness or indifference.
Seating Availability
Ample seating options available, both indoors and outdoors, but can get crowded.
Mobile Ordering
Mobile ordering is convenient and generally efficient, helping to reduce wait times.
Atmosphere
The atmosphere is described as functional and comfortable, though some found it noisy and crowded.
- KRKristen Renee1 day ago5.0The teriyaki chicken bowl was so good. I kept thinking about it the rest of my trip. Highly recommend.
- EMElla Malloy2 days ago2.0Food was pretty good. Small portions. However, the service was not it. I never write reviews, but this needs addressed. When we came in, we were immediately told to go outside and wait... no one else was outside. We asked why we had to, and the worker told us to go talk to someone else. We then were told by the other worker that we did not have to go outside, and could get in line, just as we had assumed. We finally get up to order and my friend asks if she can get her food without edamame and was immediately shut down. Then it was my turn to order, and I asked for a side. Apparently big mistake. I was told I was not allowed to get a side. I had a food voucher that said I could, so I showed the worker, Raquel R, and she immediately got upset and called her supervisor over. Her supervisor was nice and explained that I couldn't get a side, which I still don't understand, but at least she was nice to me and didn't start arguing, unlike Raquel. At least the food tasted fine.
- HZhai zhangNov 6, 20254.0Highly recommended. There are a lot of people in line, so it’s best to order on your phone and pick it up at the store.
- BDBob DoleNov 4, 20251.0It should not be possible to be this slow or inefficient at any restaurant. It's burgers and salad. Shouldn't take 40 minutes for a line of 5 small groups.
- HCHugo CastilloNov 1, 20251.0Walked in at 759 and the lady practically pushed us out of the store. No magic from this place for sure 😪....
Frequently Asked Questions About Backlot Express
Where is Backlot Express located?
Backlot Express is located at 351 S. Studio Drive, Disney's Hollywood Studios, Lake Buena Vista, FL 32830, USA.
What type of cuisine does Backlot Express serve?
Backlot Express offers American cuisine including dishes like the BBQ Burger and Cuban Sandwich, as well as desserts, beer, and soft drinks.
What are the operating hours of Backlot Express?
Backlot Express is open Monday through Friday and Sunday from 11:00 AM to 8:00 PM, and on Saturday from 11:00 AM to 6:00 PM.
Does Backlot Express accept mobile orders?
Yes, Backlot Express supports mobile orders allowing you to order ahead and save time.
What payment options are accepted at Backlot Express?
Backlot Express accepts American Express, Cash, Contactless Payments, Diners Club, Discover, Mastercard, and Visa.
Is Backlot Express wheelchair accessible?
Yes, Backlot Express has wheelchair accessible entrances, seating, parking, and restrooms to accommodate all guests.
Does Backlot Express offer seating and carryout options?
Yes, Backlot Express has both indoor and outdoor seating and provides takeout services.
Which nearby restaurants can I visit along with Backlot Express?
Near Backlot Express, you can also visit Hollywood & Vine, Fairfax Fare, Mama Melrose’s Ristorante Italiano, and Ronto Roasters for a variety of dining options within Disney's Hollywood Studios.
What nearby attractions are close to Backlot Express for visitors?
Visitors can enjoy nearby attractions such as the Hollywood Studios Tower of Terror, Slinky Dog Dash, Millennium Falcon: Smugglers Run, and Toy Story Mania! during their visit to Disney's Hollywood Studios.
Where can I find souvenir and gift shops near Backlot Express?
Nearby you will find souvenir shops like Movieland Memorabilia, Resistance Supply, Tatooine Traders, and Dok-Ondar's Den of Antiquities to pick up unique Disney merchandise.