Customers frequently reported slow service, especially during busy times, with some waiting over 30 minutes for their orders.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, although there were some instances of poor customer service.
Food Quality
The food quality received mixed reviews; while some praised the freshness and taste, others reported issues with cold or poorly prepared items.
Pricing Concerns
Several customers noted that the prices were high, especially for families ordering multiple items.
Management Issues
There were complaints about management and staffing, with some customers feeling that the service was affected by being short-staffed.
CS
carolyn soprych-favia
6 days ago
4.0
Great place for a quick snack and ice cream!
EF
erin flanigen
Nov 28, 2025
1.0
Only one person working - seriously get the guy some help he was cooking, taking orders, etc. whoever was supposed to be helping him should be ashamed.
JM
J M
Oct 22, 2025
4.0
Good but expensive.
RF
Randy F
Sep 26, 2025
4.0
Friendly staff. A little slow was busy, having the drive thru backed up.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Laguna Beach, FL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for your convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs and booster seats.
What are some of the specialty menu items at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide outdoor seating and free Wi-Fi?
Yes, the restaurant has outdoor seating and offers free Wi-Fi for customers.
Is Dairy Queen Grill & Chill wheelchair accessible and does it have restrooms?
Yes, the restaurant is wheelchair accessible and has restrooms available for customers.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Are there any nearby beaches to Dairy Queen Grill & Chill for a visit before or after your meal?
Yes, Panama City Beach and Laguna Beach, Panama City Beach, Florida are nearby beaches perfect for enjoying the sun and surf before or after your visit.
Which nearby hotels can I stay at near Dairy Queen Grill & Chill in Laguna Beach?
Nearby hotels include The Origins At Seahaven, Blue Dolphin Beach Resort, and The Beach Ball at 213 La Paloma Place, Panama City Beach.
What other local businesses are close to Dairy Queen Grill & Chill that might be of interest?
Nearby you can find K.L. Skaggs Heating & Air for HVAC services, Panhandle Bolt & Industrial for hardware supplies, and Back Beach Barbecue for American dining options.