McDonald's

3.6
2187 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
452 N US Hwy 27, Lady Lake, FL
32159, United States

Hours

Reviews

3.6
2,187 reviews
5 stars
846
4 stars
490
3 stars
388
2 stars
155
1 star
308

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others noted rudeness and lack of professionalism.

Food Quality

Inconsistent food quality reported, with complaints about cold or poorly prepared items, but some customers enjoyed fresh meals.

Speed of Service

Numerous reviews highlighted slow service times, especially in the drive-thru, causing dissatisfaction among customers.

Cleanliness

Some customers appreciated the cleanliness and organization of the location, while others noted issues with food presentation.
  • EG
    Elexus Gayle
    Dec 14, 2025
    1.0
    I went here yesterday for lunch and I went though the drive through asked for a plain cheeseburger meal with only meat and cheese asked them to repeat the order to make sure everything was right and they gave me everything on it no fries like I was supposed to get with the meal and my sister ordered a chicken wrap meal and they didn’t give her no fries also they suck at taking orders from the drive though so make sure yu check you Oder extra before leaving the drive though….. so disappointed get it together or start applying for people who actually know what there doing.
  • MH
    Madilyn H
    Dec 3, 2025
    4.0
    I eat here like everyday or every other day just because it's convenient with my job and with mobile ordering I don't have to deal with anyone. The people have always been nice and they were quick to bring my food. Though I have had a few issues . Like In regards to the monopoly promo. Where id order off the menu and not receive any of the game pieces I ordered. Not a big deal I get it,life is busy. Today though they brought me the wrong order. they somehow ended up giving me a quarter pounder that tasted like burnt chemicals. I feel like we're paying too much money. At Burger King you can get a real tasting sloppy hamburger bigger than your face and you'll still spend less than what a double quarter pounder costs.
  • RT
    Richie Trumm
    Nov 25, 2025
    1.0
    10 min in drive threw nothing no one sec nothing pulled up just for them to be rude lady handing food was nice other was very rude is every McDonald's crappy 😂
  • BS
    Bill Sax
    Nov 23, 2025
    1.0
    What a disaster. We ordered via the app for table service. I ordered a 1/4 with cheese Deluxe meal. Burger delivered was not deluxe. When I took it to the counter & explained they grabbed out of my hand and ordered a remake. The one delivered this time was a sloppy mess. The cheese was barely on the burger hanging out of the box. All the toppings were just slapped to the other side. So disappointed. My wife ordered a McRib meal with extra sauce. The one delivered had hardly any sauce. She took it to the counter for replacement. Basically same routine. Her new one had extra sauce but the toppings were all on one end. This place pays NO attention to detail. The only highlight was the young lady delivering food to the table. What a nice & pleasant young lady.
  • MM
    melophilia
    Nov 20, 2025
    1.0
    So I’ve been before and had no problem because it’s McDonald’s and it’s fast food convient and cheap. Great customer service. But today 11/20 my card declined and I asked the employee can she cancel the split transaction and just charge it all on my card as I’ve had problems before where the card I use sometimes doesn’t take to split transactions. She rolled her eyes at me and got an attitude and it’s first thing in the morning and that hurt because as soon as I asked her whole entire friendly demeanor changed. Next I go inside to the self checkout and I hear her and the other coworkers laughed about it going “going some lady went through the drive thru and her card declined…” I was already having a bad day and even if my card declined I feel like whether I had money or not available because we all have bad days doesn’t mean I deserved such mistreatment. Please teach your employees customer service, and I get no money no service but how your behavior changes up on someone who has a problem with their card one time tells me all I need to know. No thanks edit: just found out from the mcd down the road is because the company charges it as credit and the card I was using doesn’t, I was explained that by a different mcd store that was so much kinder so much more patient and didn’t treat me less than human.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Lady Lake, FL?

McDonald's is open daily from 5:30 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is available every day from 5:30 AM to 11:00 PM.