Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others noted rudeness and lack of professionalism.
Food Quality
Inconsistent food quality reported, with complaints about cold or poorly prepared items, but some customers enjoyed fresh meals.
Speed of Service
Numerous reviews highlighted slow service times, especially in the drive-thru, causing dissatisfaction among customers.
Cleanliness
Some customers appreciated the cleanliness and organization of the location, while others noted issues with food presentation.
EG
Elexus Gayle
Dec 14, 2025
1.0
I went here yesterday for lunch and I went though the drive through asked for a plain cheeseburger meal with only meat and cheese asked them to repeat the order to make sure everything was right and they gave me everything on it no fries like I was supposed to get with the meal and my sister ordered a chicken wrap meal and they didn’t give her no fries also they suck at taking orders from the drive though so make sure yu check you Oder extra before leaving the drive though….. so disappointed get it together or start applying for people who actually know what there doing.
MH
Madilyn H
Dec 3, 2025
4.0
I eat here like everyday or every other day just because it's convenient with my job and with mobile ordering I don't have to deal with anyone. The people have always been nice and they were quick to bring my food. Though I have had a few issues . Like In regards to the monopoly promo. Where id order off the menu and not receive any of the game pieces I ordered. Not a big deal I get it,life is busy. Today though they brought me the wrong order. they somehow ended up giving me a quarter pounder that tasted like burnt chemicals. I feel like we're paying too much money. At Burger King you can get a real tasting sloppy hamburger bigger than your face and you'll still spend less than what a double quarter pounder costs.
RT
Richie Trumm
Nov 25, 2025
1.0
10 min in drive threw nothing no one sec nothing pulled up just for them to be rude lady handing food was nice other was very rude is every McDonald's crappy 😂
BS
Bill Sax
Nov 23, 2025
1.0
What a disaster. We ordered via the app for table service. I ordered a 1/4 with cheese Deluxe meal. Burger delivered was not deluxe. When I took it to the counter & explained they grabbed out of my hand and ordered a remake. The one delivered this time was a sloppy mess. The cheese was barely on the burger hanging out of the box. All the toppings were just slapped to the other side. So disappointed. My wife ordered a McRib meal with extra sauce. The one delivered had hardly any sauce. She took it to the counter for replacement. Basically same routine. Her new one had extra sauce but the toppings were all on one end. This place pays NO attention to detail. The only highlight was the young lady delivering food to the table. What a nice & pleasant young lady.
MM
melophilia
Nov 20, 2025
1.0
So I’ve been before and had no problem because it’s McDonald’s and it’s fast food convient and cheap. Great customer service. But today 11/20 my card declined and I asked the employee can she cancel the split transaction and just charge it all on my card as I’ve had problems before where the card I use sometimes doesn’t take to split transactions. She rolled her eyes at me and got an attitude and it’s first thing in the morning and that hurt because as soon as I asked her whole entire friendly demeanor changed. Next I go inside to the self checkout and I hear her and the other coworkers laughed about it going “going some lady went through the drive thru and her card declined…” I was already having a bad day and even if my card declined I feel like whether I had money or not available because we all have bad days doesn’t mean I deserved such mistreatment. Please teach your employees customer service, and I get no money no service but how your behavior changes up on someone who has a problem with their card one time tells me all I need to know. No thanks edit: just found out from the mcd down the road is because the company charges it as credit and the card I was using doesn’t, I was explained that by a different mcd store that was so much kinder so much more patient and didn’t treat me less than human.
What are the regular opening hours for McDonald's in Lady Lake, FL?
McDonald's is open daily from 5:30 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is available every day from 5:30 AM to 11:00 PM.
During what hours can I order delivery from McDonald's in Lady Lake?
Delivery is available daily from 6:00 AM to 10:30 PM.
What services does McDonald's Lady Lake offer for pickup and delivery?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's easily through a mobile app?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Lady Lake, Florida?
It is located at 452 N US Hwy 27, Lady Lake, FL 32159, United States.
Which nearby places can I visit around McDonald's in Lady Lake?
Nearby places include Banfield Pet Hospital, Mattress1One, Dollar Tree, Total Wine, and Arby's.
How can nearby stores like Dollar Tree and Total Wine enhance my visit to McDonald's?
After enjoying a meal at McDonald's, you can conveniently shop for essentials at Dollar Tree or explore beverages and more at Total Wine, both close by.
Are there any nearby recreational or shopping destinations to explore after dining at McDonald's?
Yes, you can visit places like Sportsman's Warehouse for outdoor gear, Kohls for shopping, or enjoy a relaxing time at Simply Salt Health Spa nearby.