Chipotle Mexican Grill

3.2
558 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Lady Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
508 U.S. 27/441, Lady Lake, FL
32159, United States

Hours

Reviews

3.2
558 reviews
5 stars
214
4 stars
79
3 stars
50
2 stars
39
1 star
176

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas being a consistent issue.

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and missing ingredients.

Customer Service

While some employees were noted for being friendly, many reviews pointed out rude behavior and a lack of proper training among staff.

Stock Availability

Many customers expressed frustration over the restaurant being frequently out of key ingredients and items, impacting their dining experience.

Management Issues

Several reviews indicated a need for better management and oversight, as staff appeared disorganized and unmotivated.
  • DG
    Derrick Grey
    5 days ago
    2.0
    This Chipoltle not on point. Steak is always stale, old, should be prepared constantly. They wont do it. I always get the freasher chinken now. Im from Delray Beach, & that location rocks hard! Huge business down there, not so much here in TV..
  • DP
    David P
    Nov 12, 2025
    1.0
    $16.00 burry, no flavor, salsa tasted sour. No go
  • JC
    Judy Carr
    Nov 8, 2025
    2.0
    First time at a Chipotle. Very disappointed after watching ad on TV. Sure wasn't the same. Also, the restaurant, floor, tables and counters were dirty with food spilled everywhere! Won't go back.
  • LR
    Luiz Recco
    Oct 30, 2025
    1.0
    I absolutely love Chipotle. Honestly one of the only places I could eat at every single day. This location seems like they're struggling to meet some standards though. My biggest issue is that every time I get food at this location, the rice isn't cooked right. Every visit seems like the rice is hard, sometimes even to the point where it's crunchy. The seating areas are almost always dirty, leaving me no option but to eat (just the protein and toppings, and waste the "al dente" rice) in my car. Please, just leave the rice in for a couple more minutes.
  • ZE
    Zircon Evans
    Oct 9, 2025
    1.0
    Restrooms were nasty, overflowing toiletries bin, lobby tables covered in scraps and food debris, drink station lacking Agua fresca and tea with no "sorry we're currently out" , the glass over the food was soiled on the inside, and the FOOD ITSELF LOOKED WORSE THAN DOG FOOD, overcooked and old if there is ANYTHING on that line at all, out of most meat, my rice was ICE cold and clumpy coming straight out of their giant cooker, the barbacoa was the only juicy looking meat BECAUSE OF THE JUICE ITS IN, the employees looked dirty, for a lack of better words, no aprons, ill fitting gloves, my cashier had big fake nails, gross. I wasnt even asked if I wanted to bundle in chips or a drink, not like they had any, they were out of the fresca's, tea, and apple juice. I am SEVERELY disappointed with this store, for being my FIRST visit it will be MY LAST AS WELL. FIX YOUR STORE THERE IS A REASON YOUR REVIEWS ARE MOSTLY ONE STAR

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Lady Lake serve?

Chipotle Lady Lake offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Lady Lake?

It is located at 508 U.S. 27/441, Lake, Lady Lake, FL 32159, USA.