Panera Bread

Reviews

• MT

  MardraviouS Tommie

  6 days ago
  1.0
  I had a really frustrating experience at this Panera location tonight. The posted closing time is 9 PM, but I was told they stopped taking orders at 8 PM with no notice. I sat in the drive-thru for a while, and employees were clearly looking at me but completely ignored me. There was no communication at the speaker or window to explain what was going on. I pulled up to the window and was still being ignored until I finally had to honk my horn just to get someone’s attention. Only then did an employee come to the window and tell me they weren’t taking any more orders. I understand closing procedures, but completely ignoring customers instead of simply communicating is poor customer service. It also seemed like there was little to no management presence, which showed in how the situation was handled. If you’re going to stop taking orders early, there should at least be a sign or someone informing customers at the speaker. Very disappointing experience.
• JM

  Julian Markov

  Apr 1, 2026
  5.0
  Awesome experience. Great food
• SG

  Shary Gomez

  Mar 29, 2026
  1.0
  I am very disappointed on this locations, my mom and I tried to order a frontega sandwich with Italian bread instead of the regular it comes with. They literally just gave me the whole Italian sandwich instead of meeting my accommodations. I tried talking to the cashiers and they had such a lack of empathy, then the manager came and she was not even trying to be nice, they gave me a frontega regular AGAIN not meeting my accommodations, and after I had to talk to them again and after all of that they fixed it but they made me paid for a brand new sandwich like it was my fault. Also all 3 sandwiches they gave me had such a bad presentation, they definitely need to work of their food quality and presentation and their employees customer skill. Such a bad experience
• JG

  Janice Goulder

  Mar 7, 2026
  4.0
  We love the food choices and how quick the service is here, and come often. What they could do better about is the dining room cleanliness. It’s 3:00 and maybe there was a lunchtime rush- but the floor and tables need attending to every time we come no matter the time. Whatever happened to the days that there was a dining room attendant that was pleasant and cleaned? And where is the suggestions box - we just want the feedback to be taken seriously and help this location thrive because we love everything else about it
• BR

  B. R.

  Mar 3, 2026
  1.0
  This is my neighborhood Panera. I have been visiting this Panera since it opened. I noticed lately when I visit after 5:00pm. It looks nasty, all table are dirty, trash all the way to the top and the soda it’s out. What it’s happening !!??? I might have to start going to another Panera ..

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