Wendy's

3.7
226 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1471 E Osceola Pkwy Unit 101, Kissimmee, FL
34744, United States

Hours

Reviews

3.7
226 reviews
5 stars
110
4 stars
37
3 stars
19
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, contributing to dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, with dirty areas and unkempt conditions noted.

Food Quality

While some customers praised the food, others complained about cold, stale, or poorly prepared items, indicating inconsistency.

Staff Attitude

Several reviews pointed out a lack of friendliness and attentiveness from staff, impacting the overall dining experience.
  • JH
    Juana Hernandez
    Nov 17, 2025
    1.0
    Hoy 17 de noviembre,he ido a a comer algo y una tipa q trabaja despachando la comida,trata a los clientes como animales,es como si uno fuera a pedirle,al mánager q le dé trainner;si no lo veo veo con los clientes.
  • NF
    Night Lord Frog
    Oct 2, 2025
    1.0
    The cashier the other day was extremely rude and just threw my change on the table instead of handing it to me in my hand.
  • RM
    Ramon Manso Monteagudo
    Oct 1, 2025
    1.0
    Dios santos el servicio es horrible no saben lo que están haciendo ni lo que uno ordena ! No saben contestarle a los clientes te entregan mal toda la comida y se molestan para colmo ! Necesitan realmente clases de costumer service ! Empezando por la manager
  • HV
    Hector Velez
    Sep 10, 2025
    2.0
    Not even once that I've come to this Wendy's I have received a good customer treatment. I've been here like 6 different time and the employees always have an attitude or problem. This time they didn't even check my order right, missing my fries and when I asked for them a lady that shaves the back of her head, gave it to me with a face and an attitude like it was my fault or problem they mess a simple order.
  • TC
    Tyler Caudill
    Sep 4, 2025
    1.0
    I placed my order the girls were just standing talking on their phone with their AirPods in they only decided to make it because I went to ask them about it after 10 minutes

Frequently Asked Questions About Wendy's

Is 1471 E Osceola Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.