Wendy's

3.7
1433 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1550 S Hoagland Boulevard, Kissimmee, FL
34746, United States

Hours

Reviews

3.7
1,433 reviews
5 stars
654
4 stars
298
3 stars
178
2 stars
74
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing incorrect orders and long wait times.

Food Quality

While some customers enjoyed fresh and hot food, others complained about incorrect orders, cold items, and poor quality, including issues with specific menu items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty restrooms and unsanitary conditions in the dining area.

Technology Problems

The AI ordering system received negative feedback for being confusing and loud, leading to incorrect orders and frustration among customers.
  • JM
    Johnatas Montezuma
    6 days ago
    5.0
    Good place. Quiet. Great friendly staff and clean seats without a crowd. Curious beverages machine.
  • JS
    James S
    Dec 28, 2025
    2.0
    All 3 burgers were cold and brownie frosty was melted and gross
  • VB
    Vivian Berrio
    Dec 23, 2025
    1.0
    Las personas que atienden no son respetuosas y no atienden bien, te tiran la comida
  • MC
    Ms Chocolatechip “Mimicookies” Cookies
    Dec 17, 2025
    3.0
    Always check your bag especially your kids meal, my kids meal bag of nuggets were hot nuggets not original.😕😕
  • RV
    Russell Vaughn
    Dec 16, 2025
    4.0
    Theres always an issue with something when i go to this location. Always! I can think of only a few times my order was correct. In Sept i had a bad experience with the late night manager who was racists & unprofessional& extremely rude & incompetent. She refuse to handle a paid customers issue who recieved the wrong order 3 different times to never getting my correct order or any food before she closed the drive thru window on me it was after hours for the dinning room to be open so the doors were locked up she took my money refuse to give me my correct order refuse to even listen or hear me out on how i recieved the wrong order 3 different times she said a racial slur shut the drive thru doors & wouldnt come back to the window at all! So basically she robbed me cause i paid & never recieved my order when i had to return the wrong order 3 different times prior. I had to go home no food to eat. The next day i returned to speak to this manager but she wasnt there so i came back in later afternoon & she still wasnt there so i had my reciept & the manager on that shift did correct my order & gave me my food, almost 24 hours later! Honestly i should have been refunded & compendated with the corre t order st the least! I hope the racist manager lost her job. I havent seen her there since. I just wanna say tho, The staff working during all of this was very kind & acted more professional than that racist manager. I cant believe Wendys gave this woman a management position or even a job! I havent let that bad experience keep me from returning to this location but for real almost everytime i do go to this location its always something or some issue . At least the employees there are always nice & professional & food is almost always fresh & good & the dinning room is always kept clean & the restrooms are kept clean has clean appearance all together. The drive thru speaker screamd at you i always have to plug my ears so i hope they adjust that problem. You can hear it on the othwr side of the building! Plug ur ears! Its not the worst wendys but it could be the best with a few adjustments.

Frequently Asked Questions About Wendy's

Is 1550 S Hoagland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1550 S Hoagland Boulevard in Kissimmee?

The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.