Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.
Staff Attitude
Some staff members were described as unhelpful or unfriendly, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Technology Problems
The use of AI for order taking was criticized for causing confusion and errors in orders.
LD
ll THE JOKER ll (DmJoker)
Nov 15, 2025
3.0
Is a quiet spot but the customer service is nonexistent you will stand there and nobody will ask hi or can I help you everyone talks and just ignore you at the counter. Managers are more worried about gossiping than customer service
JT
Jasmine Thermidor
Nov 8, 2025
1.0
Terrible service. Woman at the window/taking orders had an attitude for no reason. It wasn't even during rush hour. When we let the manager know he did absolutely nothing. If you can avoid this Wendy's please do so it doesn't ruin your day.
YH
Yamilet Hernandez
Nov 6, 2025
1.0
Every thrusday morning I come thru to get my breakfast at the drive thru and it’s always the same lady with a nasty attitude recently my coffee has been lacking its original delicious taste this morning it was in mixed and almost half way thru the cup mind u serving sizes are what u pay for not what they want to give u do better
CO
Chris Olson
Nov 2, 2025
3.0
I ordered a medium fry and a Bacanator, lighting around the property is poor, service was slow. By the time I got to the drive up window, my fries were cold, no receipt in the bag. I also only received 2 napkins with my order.
ML
Monty Lover
Oct 28, 2025
1.0
I hate the stupid AI order thing at the drive through. Don't understand good enough and always screws up the order. Put down 2 Asiago Chicken Clubs when I asked for 1. Then they gave my husband a small drink when he asked for a medium drink then told us they no longer have sweet tea, no more sweet & sour sauce and if you want any sauces they charge you 55 cents AFTER you get to the window! Wendy's.... yall are going down hill... bad. So sad. Don't go here!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kissimmee, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kissimmee, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (321) 666-8271.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vineland Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Kissimmee, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Vineland Rd in Kissimmee?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Is the Wendy's on Vineland Rd currently open?
Yes, this Wendy's location is open and committed to serving customers daily.
Does the Wendy's at 3271 Vineland Rd serve breakfast?
Yes, they serve breakfast featuring combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Kissimmee?
Yes, delivery is available through the Wendy's app or via order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Vineland Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location on Vineland Rd for feedback or inquiries?
You can call them directly at (321) 666-8271, reach out via their Customer Care team's live chat on their Contact page, or complete a customer satisfaction survey online.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition facts can be found on order.wendys.com or the mobile app by selecting this location and viewing each menu item with nutrition and allergen details.
What are some nearby restaurants and places of interest around Wendy's Vineland Rd?
Nearby you can find fast food and dining options such as MOD Pizza, Chipotle Mexican Grill, Five Guys, Wingstop, Twistee Treat ice cream shops, and BBQ Tonight, as well as retail spots like Global Mattress and Five Below.
How can nearby locations like Twistee Treat and MOD Pizza enhance my visit to Wendy's on Vineland Rd?
You can enjoy a meal at Wendy's and then indulge in dessert options such as ice cream or smoothies at Twistee Treat, or explore other meal choices at MOD Pizza nearby, making for a varied dining experience in the area.
Are there convenient services near Wendy's Vineland Rd that customers might find useful?
Yes, nearby services include a Dunkin' Donuts coffee shop, Western Union money transfer, and Jackson Hewitt Tax Service at Wal-Mart, which can be convenient for errands during your visit.