Wendy's

3.8
1877 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3271 Vineland Rd, Kissimmee, FL
34746, United States

Hours

Reviews

3.8
1,877 reviews
5 stars
867
4 stars
413
3 stars
243
2 stars
102
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and ineffective use of AI ordering systems.

Food Quality

Many reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and undercooked meat.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and poor hygiene practices among staff.

Staff Attitude

Customers frequently mentioned staff members displaying negative attitudes, lack of engagement, and unprofessional behavior.
  • EG
    Eduard García
    Jan 2, 2026
    4.0
    Buen espacio, buena atención. Precios bajos.
  • CM
    Cheri Mrkva
    Jan 1, 2026
    2.0
    Cold fries, put mayo on my sandwich and I only asked for ketchup.
  • LH
    Lee Hill
    Dec 21, 2025
    3.0
    Totally screwed up our order (closed window) and then when we tried to fix it(closed window) it was like sorry bout your luck(closed window) here's a free drink (closed window)
  • RR
    ricecube348
    Dec 19, 2025
    2.0
    Post midnight drive thru. Order was right and the dude working was fine. Cup was cracked and I didn't notice until I got back to the hotel. Cup holder was drenched with about an inch of cola. Fries were hard and dry like they has a final destination encounter with the heat lamp. Obviously this won't stop anyone from going. Also, sorta what you get for getting to Orlando so late at night... Thanks accident on I-75. It's probably going to be a year or two before I come back to Orlando and I will have forgotten about this by then. It's fast food you know. Burger was fine.
  • MS
    Mike Sicari
    Dec 15, 2025
    1.0
    Stopped at Wendy’s and ran into issues with the AI ordering system. When I asked the “manager” behind the counter for help, instead of resolving the issue or stepping in to take the order, she turned her monitor around to show how many orders were backed up. As a customer, that’s not my problem — my expectation is basic service, especially at today’s ungodly high fast-food prices. If the technology doesn’t work, someone should. Unfortunately, that wasn’t the case here. I left without ordering and went to Publix instead, where I bought my own food — cheaper, faster, and honestly, likely healthier. Disappointing experience all around.

Frequently Asked Questions About Wendy's

Is Vineland Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Vineland Rd in Kissimmee?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.