Wendy's

3.8
1851 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3271 Vineland Rd, Kissimmee, FL
34746, United States

Hours

Reviews

3.8
1,851 reviews
5 stars
853
4 stars
411
3 stars
239
2 stars
98
1 star
250

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.

Staff Attitude

Some staff members were described as unhelpful or unfriendly, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Technology Problems

The use of AI for order taking was criticized for causing confusion and errors in orders.
  • LD
    ll THE JOKER ll (DmJoker)
    Nov 15, 2025
    3.0
    Is a quiet spot but the customer service is nonexistent you will stand there and nobody will ask hi or can I help you everyone talks and just ignore you at the counter. Managers are more worried about gossiping than customer service
  • JT
    Jasmine Thermidor
    Nov 8, 2025
    1.0
    Terrible service. Woman at the window/taking orders had an attitude for no reason. It wasn't even during rush hour. When we let the manager know he did absolutely nothing. If you can avoid this Wendy's please do so it doesn't ruin your day.
  • YH
    Yamilet Hernandez
    Nov 6, 2025
    1.0
    Every thrusday morning I come thru to get my breakfast at the drive thru and it’s always the same lady with a nasty attitude recently my coffee has been lacking its original delicious taste this morning it was in mixed and almost half way thru the cup mind u serving sizes are what u pay for not what they want to give u do better
  • CO
    Chris Olson
    Nov 2, 2025
    3.0
    I ordered a medium fry and a Bacanator, lighting around the property is poor, service was slow. By the time I got to the drive up window, my fries were cold, no receipt in the bag. I also only received 2 napkins with my order.
  • ML
    Monty Lover
    Oct 28, 2025
    1.0
    I hate the stupid AI order thing at the drive through. Don't understand good enough and always screws up the order. Put down 2 Asiago Chicken Clubs when I asked for 1. Then they gave my husband a small drink when he asked for a medium drink then told us they no longer have sweet tea, no more sweet & sour sauce and if you want any sauces they charge you 55 cents AFTER you get to the window! Wendy's.... yall are going down hill... bad. So sad. Don't go here!

Frequently Asked Questions About Wendy's

Is Vineland Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.