Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and poor attention to detail.
Customer Service
A significant number of customers experienced rude or unhelpful service, with complaints about staff attitudes and management.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and floors, indicating inconsistency in maintenance.
AI Ordering Issues
Customers expressed frustration with the AI ordering system, citing difficulties and errors during the ordering process.
AR
Arnaldo Rivera
Nov 11, 2025
5.0
Great service, friendly staff.
RH
Rob Haworth
Nov 6, 2025
3.0
Filling food, quick service, okay prices.
IA
Ian Arthur
Oct 26, 2025
3.0
Burgers seem to have got smaller
GJ
Grace Jefferson
Oct 15, 2025
1.0
I order DoorDash and they gave me a old jr bacon cheeseburger and it’s not far from my house so it didn’t get cold from the uber ride nothing was fresh I was literally trying to peel around and take lil bites to find the soft spots which I shouldn’t have to do that
MH
Meghan Harkins
Oct 6, 2025
1.0
Alert!!! Stay away!! Food poisoning will happen. Now if this was the first time the place messed up fine, even second ok cool, but three times shame on me... First time they literally put NO bacon on the two BACONaters plus messed up whole order... Call the store Manager says the "sandwich artist" know better than that ( didn't know I was calling subway) second time I'm all about second chances. Second time not as bad but still wrong items checked in drive thru had to go in to replace wrong stuff. Tonight was the topper that sent me into making this review get our burgers ice cold I mean it's like the put an ice cube in the dang thing, but maybe that would have gave them flavor as they decided to not put any condiments on any burgers at all! I say forget it give the burger to the dog as I ordered a salad. Low and behold my salad is steaming hot 🥵 like steam literally left the box as I open it. Bf asked maybe it's the chicken I ordered the Cobb salad no chicken they gave me the apple pecan salad with piping hot chicken on top of supposed to be cold lettuce. Well at least one thing was hot or at least warm. Hey the frosty was ok.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kissimmee, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kissimmee, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 987-4398.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3300 Pleasant Hill Wendy’s serve breakfast?
Yes, this Wendy’s location in Kissimmee, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 3300 Pleasant Hill Road?
The drive-through is open Monday through Friday from 6:00 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Is the Wendy's at 3300 Pleasant Hill Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is available including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or at https://order.wendys.com by selecting the Kissimmee location.
Where can I find Wendy's menu and nutrition information for the 3300 Pleasant Hill Road location?
Menu and nutrition details can be found online at https://menu.wendys.com or within the Wendy's mobile app.
How do I contact the Wendy's at 3300 Pleasant Hill Road for feedback or questions?
You can call (407) 987-4398 directly, use the Live Chat or message options on https://www.wendys.com/contact-us, or call 888-624-8140.
Are there other fast food restaurants near Wendy's at 3300 Pleasant Hill Road?
Yes, Taco Bell is nearby, offering Mexican fast food options that can complement or provide an alternative to a Wendy's meal.
Is there a coffee shop near Wendy's where customers can grab a beverage before or after their meal?
Yes, Starbucks is close by, making it convenient to enjoy coffee or smoothies alongside or after your visit to Wendy's.
What other services or stores are located near Wendy's at 3300 Pleasant Hill Road that customers might find useful?
Nearby you can find Dollar General for discount shopping, AT&T Store for mobile needs, and Your Storage Units Kissimmee South for self-storage solutions.