Tropical Smoothie Cafe

3.4
598 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2677 W. Osceola Pkwy., Kissimmee, FL
34741, United States

Hours

Reviews

3.4
598 reviews
5 stars
275
4 stars
76
3 stars
39
2 stars
43
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including incorrect orders, spoiled ingredients, and poorly prepared items.

Staff Friendliness

Some customers praised the friendliness of certain staff members, but this was inconsistent across reviews.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.

Management Issues

There were complaints about management, including lack of accountability and poor employee treatment.
  • EV
    Eliana Vasquez
    Dec 30, 2025
    5.0
    Quinn and Elizebeth were extremely helpful and super nice, helped me choose out a drink i loved.
  • GG
    gen.var777
    Dec 13, 2025
    2.0
    Ive been ordering from this location for a while - yesterday when I ordered my usual acai bowl they added Nutella all over the top (I dont eat chocolate) I asked if they could please re make it. They gave me a sloppy “replacement” that was NO more than a half portion
  • CC
    Cesar
    Nov 22, 2025
    5.0
    Excelentes smoothies ! Son de otro nivel !!!
  • JA
    Jessica Avendano
    Nov 17, 2025
    1.0
    I went there last week. Ordered ahead of time , waited until the time it said it would be ready which was about 15 mins , had to wait another 20 mins for my order . I got it , and I could see it was missing the Nutella , told them they went and added it . I thankfully opened it in the car - the strawberries were completely rotten . Not one but ALL . Discolored & soft - I tasted it to make sure and it was completely disgusting. Walked back to show them - no "hey sorry" . Just asked me "do you want us to do it again?" I said well I don't want to wait another 35 mins , can I just get a refund ? He said no we dont have a manager here .... I was confused as to why ask me if he wanted me to redo it? If that was the only option - they would need to redo it. Got the new one a few minutes later . Same bowl , at this point it was completely melted . The new fruit was not fresh either , the pineapple wasn't eatable . And the bowl was at this point juice . Never going here again . For the price I paid & the time I wasted this experience was unacceptable.
  • AS
    Amrit Singh
    Oct 7, 2025
    1.0
    If you have strict dietary restrictions BEWARE!!! Due to religious reasons, my family and I are strictly vegetarian. I ordered a CHEESE quesadilla for my son, only for them to slap CHICKEN on there when it’s no where an ingredient for this food item. This is not the first time this has happened. I have previously ordered multiple food items and subbed any non-veg ingredients for their plant based option and they can’t seem to ever get it right. The first couple of times I let it go, thinking it was just an honest mistake. I once opened up my wrap to verify it was correctly made only to find chicken. I went back inside the store and complained to the manager at the time. Only for her to abruptly respond with a rude tone saying she’ll remake it and not even bother apologizing. Even after that, I still put those issues aside and strictly ordered things off their menu this last time that I thought even a careless person wouldn’t mess this up. But yet again they’ve FAILED I DO NOT want a refund, free meal/gift card, all I want is for management to take ACCOUNTABILITY and better TRAIN their NEGLIGENT staff!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe during weekdays?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.