Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Numerous complaints about incorrect orders, poorly prepared food, and lack of fresh ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt staff.
Staff Training
Customers expressed concerns about the lack of training and professionalism among staff members.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the smoothies.
CC
Cesar
2 days ago
5.0
Excelentes smoothies ! Son de otro nivel !!!
JA
Jessica Avendano
Nov 17, 2025
1.0
I went there last week. Ordered ahead of time , waited until the time it said it would be ready which was about 15 mins , had to wait another 20 mins for my order . I got it , and I could see it was missing the Nutella , told them they went and added it . I thankfully opened it in the car - the strawberries were completely rotten . Not one but ALL . Discolored & soft - I tasted it to make sure and it was completely disgusting. Walked back to show them - no "hey sorry" . Just asked me "do you want us to do it again?" I said well I don't want to wait another 35 mins , can I just get a refund ? He said no we dont have a manager here .... I was confused as to why ask me if he wanted me to redo it? If that was the only option - they would need to redo it. Got the new one a few minutes later . Same bowl , at this point it was completely melted . The new fruit was not fresh either , the pineapple wasn't eatable . And the bowl was at this point juice . Never going here again . For the price I paid & the time I wasted this experience was unacceptable.
AS
Amrit Singh
Oct 7, 2025
1.0
If you have strict dietary restrictions BEWARE!!! Due to religious reasons, my family and I are strictly vegetarian. I ordered a CHEESE quesadilla for my son, only for them to slap CHICKEN on there when it’s no where an ingredient for this food item.
This is not the first time this has happened. I have previously ordered multiple food items and subbed any non-veg ingredients for their plant based option and they can’t seem to ever get it right.
The first couple of times I let it go, thinking it was just an honest mistake. I once opened up my wrap to verify it was correctly made only to find chicken. I went back inside the store and complained to the manager at the time. Only for her to abruptly respond with a rude tone saying she’ll remake it and not even bother apologizing.
Even after that, I still put those issues aside and strictly ordered things off their menu this last time that I thought even a careless person wouldn’t mess this up. But yet again they’ve FAILED
I DO NOT want a refund, free meal/gift card, all I want is for management to take ACCOUNTABILITY and better TRAIN their NEGLIGENT staff!
ST
Sarita Torres
Sep 30, 2025
1.0
Order a buffalo wrap no buffalo sauce, wrap was burn and rotten lettuce and to top it off wrong chips in the bag. Will never purchase any food from here again.
AS
alan smith
Sep 22, 2025
5.0
Delicious smoothies 😋
Delicious breakfast sandwiches..
A very healthy menu 💪🏾❤️
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe during weekdays?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 8:00 AM to 9:00 PM, with extended hours until 10:00 PM on Friday and Saturday.
What types of pickup and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which meals are served throughout the day at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe family-friendly and do they offer kid's menu options?
Yes, the cafe welcomes families and has a children's menu available.
Can customers order ahead for pickup or curbside at Tropical Smoothie Cafe?
Yes, customers can order ahead using their app or online for in-cafe pickup or curbside service where available.
What are some nearby places of interest around Tropical Smoothie Cafe?
Nearby places include GameStop for video games, GNC Live Well for vitamins and supplements, and Bonefish Grill for seafood dining.
How can visiting nearby stores like T-Mobile Authorized Dealer or Sprint Kissimmee Loop be convenient for Tropical Smoothie Cafe customers?
Customers can combine errands such as phone shopping or service at T-Mobile or Sprint with a refreshing meal or smoothie at Tropical Smoothie Cafe, making their visit more efficient and enjoyable.
What entertainment options are available near Tropical Smoothie Cafe?
Altitude Trampoline Park nearby offers fun and active entertainment which can be enjoyed before or after grabbing a healthy meal at Tropical Smoothie Cafe.