Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kissimmee, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1051 Cypress Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,049 reviews
5 stars
529
4 stars
207
3 stars
107
2 stars
55
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely long wait times, often exceeding 30 minutes, even when the restaurant was not busy.
Food Quality
While some customers enjoyed the food, others complained about cold, poorly prepared items and incorrect orders.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the professionalism of the employees.
Cleanliness
Several reviews mentioned concerns about cleanliness and food safety, including unsanitary conditions and poor food handling.
- JHJoel Haneiph2 days ago5.0Mybgonto place for shakes. The amount I get for the price is worth it. You dont have really long lines, so your in and out.
- SRSonia RodriguezJan 3, 20265.0First time coming to Sonic. Love the fries and the customer service provided by Josh. Great customer service is hard to find. Josh is the best example of a true professional who loves his job and customers.
- IIItsJan 2, 20261.0They made me wait almost 20 minutes from mozzarella sticks and they were undercooked. Cheese was not melted and actually cold. So weird.
- TMTheresa M.Oct 10, 20255.0Brenda the team member at the drive thru was awesome. Professional, kind and caring. Would definitely go back again……
- DWDavid WilliamsOct 9, 20255.0Excellent hot delicious actually tasted like Sonic today at this location. One of the best locations I’ve visited this far and excellent customer service!