Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
2,980 reviews
5 stars
1,656
4 stars
567
3 stars
291
2 stars
157
1 star
309
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for its great taste and freshness, particularly the grilled chicken and Cuban flavors.
Service
While some reviews highlighted friendly and attentive staff, others noted inconsistent service and issues with order accuracy.
Cleanliness
Several customers reported unsatisfactory cleanliness, particularly in restrooms and dining areas, which negatively impacted their experience.
Value for Money
Feedback was mixed regarding portion sizes and pricing, with some customers feeling the portions were small for the price.
Atmosphere
The restaurant's appearance received mixed reviews, with some describing it as run down and uninviting, while others enjoyed the atmosphere.
- JMJorge MendozaNov 10, 20255.0Es un buen sitio para comer por el servicio y calidad de comida.
- MCMarilu CarrasquilloOct 30, 20255.0Tasty food, friendly employees with fast accurate service. Opened clean kitchen, clean tables, good flow, and the staff treat themselves with respect. Fast service.
- GRGil RiveraOct 26, 20252.0Not what it used to be. Run down appearance. Needs remodeling. Service poor!
- VEVidal EnriqueOct 22, 20255.0Food was great and the service too. Very good taste on the food. Cuban flavors.
- SOscott olewineOct 22, 20254.0Food was good but didn't feel i got enough for my money could just have been what I ordered
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Kissimmee, FL?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Kissimmee?
Pollo Tropical is located at 3801 W. Vine Street, Kissimmee, FL 34741.
What types of cuisine does Pollo Tropical offer?
Pollo Tropical offers Cuban and Latin American inspired cuisine, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What forms of payment does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms.
Does Pollo Tropical serve vegetarian or children’s menu options?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Are there any nearby coffee shops where I can grab a drink before or after dining at Pollo Tropical?
Yes, Starbucks is a nearby coffee shop where you can enjoy a beverage before or after your meal at Pollo Tropical.
What other restaurants are close to Pollo Tropical for additional dining options?
Nearby restaurants include Moe’s Gyro and Grill, Fama Gastrobar, Cicis Kissimmee, Charleys Cheesesteaks and Wings, and El Cilantrillo Restaurant - Kissimmee.
Are there convenient banking or financial services near Pollo Tropical?
Yes, nearby financial services include Chase Bank, Amscot, and Bitcoin Depot, making it convenient to handle banking needs around your visit.