Customer experiences with service were mixed; while many praised friendly and attentive staff, others reported slow service and poor management oversight.
Food Quality
Food quality received varied feedback; some dishes were praised for flavor and presentation, while others were criticized for being overcooked, cold, or overly salty.
Atmosphere
The restaurant atmosphere was generally described as welcoming and comfortable, contributing positively to the dining experience.
Management Response
Management was noted for their attempts to address customer complaints, with some customers appreciating the follow-up and resolution efforts.
JH
Joel Haneiph
2 days ago
5.0
I was not a big Outback fan. But this management and staff has been very accommodating, friendly, professional and service oriented. When we want to go out and have steak, the Poinciana location is in my top 5 places to go. It's location is a factor also. My only issue was my blooming onion was oily when it came out.
AA
AWPellegrino
4 days ago
5.0
Very, very good Outback. The super sweet hostess asked us where we preferred to sit, the waitress was a pro, and the food was prepared perfectly. The one critique is the amount of time it took to bring out a second helping of "all you can eat" soup and salad. Overall, I was really impressed with this Outback and look forward to my next visit.
AD
Alyssa Depeña
Jan 4, 2026
5.0
Although there was a delay while waiting for our server, we spoke with the manager, James Neill, and he completely turned the experience around. He was attentive, professional, and communicated clearly throughout. He addressed our concerns promptly and made sure everything was taken care of, ensuring our visit ended on a very positive note. His excellent customer service truly made a difference, and we greatly appreciated his effort.
MM
Marilyn Machin
Jan 2, 2026
5.0
I am pleased to share an outstanding review of my recent experience at Outback. The food was truly spectacular, and the staff demonstrated exceptional friendliness, going above and beyond to ensure a memorable visit. I would like to extend my sincere gratitude to Christine, Jordan, and the entire team for their dedication and commitment to providing excellent service.
MM
Monica
Dec 12, 2025
1.0
Frist time I went I had a server name Elijah he ignored us basically the whole time we had to wait almost an hour for food and we didn’t get silverware! But food was good …. Came back to give it a chance and NEVER COME back I’m just getting a theme with the server and food late and not that good ! No one at my table will let me speak so I didn’t bring it up but anyways just think you guys need to work on time and letting your guest know that ! This lady server idk her name but I just didn’t like that she looks at you put your tip in so you feel kinda forced to give 20% then she gave herself good reviews like no you did ok but you can do better ! Anyways I’m clearly upset and think time wise really fix it ! I also didn’t get my starter when I told the guy about it he said he will get me the way I like it and then never came back for it didn’t bother telling the lady cuz she was going to take forever with it like everything else we got ! I got there 5:50pm got food at 7:20pm ate and left at 8pm I think that’s crazy I saw two ground that was there and left and new ppl got there food and drinks in the matter of fast time we sat near the kitchen back I guess bathroom too anyways just annoying !
Frequently Asked Questions About Outback Steakhouse
What are the operating hours of Outback Steakhouse in Poinciana, Kissimmee?
Outback Steakhouse is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Outback Steakhouse in Kissimmee offer delivery and pickup services?
Yes, it offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What meals are served at Outback Steakhouse in Poinciana?
The restaurant serves lunch, dinner, and offers a happy hour menu.
What is the price range at Outback Steakhouse in Kissimmee?
The price range is moderate, classified as 'TWO'.
What payment options does Outback Steakhouse accept?
They accept American Express, Cash, MasterCard, and Visa.
Where is Outback Steakhouse located in Kissimmee?
It is located at 4680 Marigold Avenue, Kissimmee, FL 34758, United States.
Can I view the menu or order online for Outback Steakhouse in Poinciana?
Yes, you can view the menu at https://www.outback.com/menu/poinciana and order online at https://www.outback.com/order/menu/poinciana.
What attire is recommended when dining at Outback Steakhouse in Kissimmee?
The recommended attire is casual.
What nearby places can I visit before or after dining at Outback Steakhouse?
Nearby places include TD Bank for banking needs, Hand & Stone Massage and Facial Spa for relaxation, and Bojangles if you're interested in fast food options.
Are there nearby stores where I can shop after visiting Outback Steakhouse?
Yes, nearby stores include T.J. Maxx for clothing, Five Below for discount items, Burlington for men's clothing, and Petco for pet grooming.