Dunkin'

3.8
305 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2705 Simpson Rd, Kissimmee, FL
34744, United States

Hours

Reviews

3.8
305 reviews
5 stars
178
4 stars
43
3 stars
7
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are criticized for rudeness and poor service.

Product Quality

There are frequent complaints about the quality of food and drinks, including stale donuts and incorrect orders, though some customers report consistently good experiences.

Cleanliness

The location is generally noted for being clean and well-maintained, although there are complaints about the bathrooms being out of order.

Staff Attitude

Staff attitude varies significantly; some customers report positive interactions, while others describe experiences with unfriendly or indifferent employees.

Consistency

The quality of service and products appears inconsistent, with some customers experiencing excellent service while others report repeated issues.
  • JA
    Janeece Ace
    Nov 13, 2025
    1.0
    The woman in the window made absolutely no conversation or direct eye contact. Just took money from my hand and handed things out (still not acknowledging me). Made conversation with coworker though. I guess the guest aren’t as important.
  • BA
    Beba Angels
    Nov 12, 2025
    5.0
    My favorite dunkin location been coming here for years but Lex costumers service is amazing he is always smiling and in a great mood. Keep up the good work dunkin with your great team. We’ll continue to pay food here.
  • ZS
    Zeidie Sisk
    Nov 8, 2025
    5.0
    Love this Dunkin! The food is always good and the crew is nice. Special thanks to Lex for helping me with my order!
  • RG
    Roberson Garcia
    Oct 14, 2025
    5.0
    Usually shop at night for my team's donuts. The ladies there provide great customer service.
  • EC
    Evelyn Concepcion
    Oct 4, 2025
    5.0
    I have to say that we hadn't been there for a while because of poor poor customer service, but we decided to go back today to give it another chance. We were lucky that Joselyn served us; she was very friendly and pleasant. You should have more employees like her. The change in customer service was amazing. Jocelyn thank you very much for the spectacular service. Don't replace her.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kissimmee, FL?

Dunkin' in Kissimmee, FL is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.

Does Dunkin' in Kissimmee offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.