Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple customers noted dirty tables and floors, indicating a lack of cleanliness in the establishment.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food and drinks.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food and drinks.
Management Issues
Several reviews suggested that poor management and staffing issues contributed to the overall negative experiences reported by customers.
ML
matthew lucas
Nov 11, 2025
1.0
Took my order at drive thru then never came to window. I had to go inside and have them pull ticket that was sitting there waiting to make our orders
SS
sargent899
Nov 11, 2025
2.0
A bit rude and not participating in Veterans Day deal (a donut)
BW
Bunny Warthen
Nov 9, 2025
2.0
I put in an order through the app. The Uber driver went the wrong way (another story) so took about 20 minutes to get there instead of 3 minutes. When I arrived, the two drinks were ready but the food wasn't. I asked about it and they said they didn't have the specialty donut I purchased. They gave me a different one but had an additude when I asked to get a different (less expensive) one. No refund on the difference, less than a dollar but still. I had to ask for the rest of the food and they told me I didn't order food. They had to look at the receipt and then went to make it. Took almost 10 minutes with no other customers and 3 employees to get my full order so a total of 30 minutes from when I placed the order.
VR
Valerie Rodriguez
Oct 27, 2025
1.0
Not only do they tell u to pull up to the window and as you’re doing so they attend to the car behind you but then I had to PAY for a cup of WATER. SERIOUSLY??
DD
Dani Dani
Oct 18, 2025
2.0
It's bad enough when you can hear someone through the drive through speaker that you have to pull up to the window to place an order. Once I arrive at the window, the cashier was very unapologetic about the speaker and seemed as if she didn't want to work that day. Maybe she was new, I'm not sure, but it definitely came off that it was an inconvenience in us being there to place an order.
It's worth driving a few extra miles to receive better service at another location.
What are the regular business hours of Dunkin' in Kissimmee, FL?
Dunkin' in Kissimmee, FL is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialty menu items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha available during the holiday season.
Where is this Dunkin' located in Kissimmee?
It is located at 7644 W Irlo Bronson Mem Hwy, Osceola, Kissimmee, FL 34747, USA.
Can I order Dunkin’ food and drinks ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android for a quick grab and go experience.
What are some nearby dining options if I want to try different cuisines close to Dunkin'?
Nearby dining options include Daytona (Mediterranean/Greek cuisine), Clay Oven Indian Cuisine, Divine Indian Cuisine (vegetarian Indian), Waffle House (breakfast and brunch), Sickies Garage Burgers & Brews (American and burgers), and Kobe Japanese Steakhouse.
Are there places nearby where I can shop or visit after grabbing a coffee at Dunkin'?
Yes, you can visit nearby places like Magic Castle Gift Shop for flowers and gifts, A & M Footwear Outlet and FITnSHOES for shoes and sports wear, or the Prime outlet mall Orlando for shopping needs.
Is there a gas station or convenience store near this Dunkin' location?
Yes, Circle K (a convenience store and gas station) and Shell gas station are located nearby for your convenience.
Does this Dunkin' have drive-thru and dine-in options?
Yes, this Dunkin' location offers drive-thru service as well as dine-in options for customers.
Is this Dunkin' location family-friendly and does it serve vegetarian options?
Yes, the location welcomes families and serves vegetarian options on its menu.