Dunkin'

3.9
290 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2385 N Orange Blossom Trl, Kissimmee, FL
34744, United States

Hours

Reviews

3.9
290 reviews
5 stars
163
4 stars
41
3 stars
24
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor management.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

The cleanliness of the location received positive remarks, but there were also complaints about dirty restrooms and unsanitary conditions.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, with customers frequently receiving incorrect items or poorly prepared food.

Wait Times

Customers expressed frustration with long wait times, particularly during busy hours, often attributing this to understaffing.
  • DH
    Donna Hollander
    3 days ago
    3.0
    I was a little disappointed came to the drive-thru they have this new pay card system I leave a tip next time I know better not to My food was okay but I was pulled aside for my misplaced misordered bagel bites She said no more than 2 minutes I mention I had a therapy appointment for my daughter She said no worries She says pull out front waited outside a little longer than expected I had to go get them myself No tip next time!!! The sad part about it when I mentioned where is my bagel bites after they realizing I did give them a tip they chuckled that's not nice!!! This was at Friday jan.11:30 a.m. the 9th!!! Retrain them to be on time and appreciate and respect their valued customers!!!🙌
  • IW
    I’sis Wheeler
    Jan 4, 2026
    1.0
    The girl in the drive thru was very rude. She had an attitude from the very moment I pulled to the drive thru & she rushed my order. Then she didn’t scan my coupon correctly and got anger with me telling me I can’t have my coffee. Very poor service morning crew is super grumpy.
  • JW
    Justin Werner
    Jan 3, 2026
    1.0
    Thanks Dunkin for my wonderful bagel! SMH! This location is getting worse by the minute! So sad..
  • YV
    YINNY Velez
    Jan 2, 2026
    5.0
    The morning team on 1/2/26 they great and sweet I saw great team work.
  • CT
    Celinez Torres
    Dec 10, 2025
    1.0
    I placed an order about an hour before picking it up. I ordered through the app. It said on the app that because I was ordering two dozen donuts that the order was going to likely take some time to prepare. I paid and went to pick it up through the drive thru. I ordered at about 10am and went to pick it up at 11am. It was paid for. When I get there the order wasn’t ready because they thought I wasn’t going to pick it up. Apparently customers have made the mistake in the past of ordering at other locations by mistake or not picking up their orders at all and I had to pay for others decisions. When I asked the employee, “Why would I pay and not pickup?” His response was what I said in my previous sentence. I was in a hurry because I had ordered the donuts for my daughter’s birthday and the point of ordering it beforehand was for it to be ready for when I went to pick it up. Awful service and I definitely won’t be going there again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kissimmee, FL?

Dunkin' operates from 5:00 AM to 6:00 PM Monday through Friday, and from 6:00 AM to 6:00 PM on Saturdays and Sundays.

Does Dunkin' in Kissimmee offer delivery and pickup options?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.