Dunkin'

3.7
495 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2388 E Irlo Bronson Memorial Hwy, Kissimmee, FL
34744, United States

Hours

Reviews

3.7
495 reviews
5 stars
250
4 stars
76
3 stars
34
2 stars
21
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and management.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction and frustration.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including bugs and dirty facilities, which negatively impacted customer experiences.

Product Availability

Customers expressed disappointment over the frequent lack of menu items, particularly donuts and bagels, indicating poor inventory management.

Mixed Experiences

While some customers praised the speed and friendliness of certain staff members, the overall sentiment leaned towards negative due to recurring issues.
  • JH
    Jeffrey Hermanstorfer
    1 day ago
    1.0
    The service was terrible and the manager was very rude. It made the whole Dunkin franchise look bad
  • YM
    Y M
    Dec 31, 2025
    5.0
    I’m usually a tougher reviewer and maybe it was just the timing, but first impressions are everything and I had an amazing experience at my first time at this location!!! 8:40am with time to spare on my way to work and I ordered some breakfast and a sweet tea. The person who took my order was very nice and Nelsi I believe her name was… the young lady at the window was just an overall beautiful person who had a smile like the sun!!! Made my experience very worth it. But what made me type this post was the food!!! Absolutely more than I bargained for with portion and it was SO HOT AND FRESH!!! AMAZING EXPERIENCE!!!
  • II
    Idk
    Dec 30, 2025
    1.0
    I NEVER have to review anything but this place sucks they don't make the food right and they are all so rude and cruel to you for no reason Especially in the drive thru this place is HORRIBLE do not come here ever!
  • RD
    Ronda Melendez Duprey
    Dec 22, 2025
    1.0
    Do not use your debit card hear. I used it on dec 20 now my account was compromised. They stuck the card reader in my face with a long poll I used the tap option a few mins later they said it didn't go through so I inserted my card and it went through. I think the card reader had a skimmer. I was charged a penny then my price and now I have charges ranging from $977,$370,$406 and one that actually went through for $491 so now im having to deal with my bank so just a heads up.
  • SS
    Samiha Shahid
    Nov 22, 2025
    1.0
    Dunkin hires people that does not know how to take orders properly. Why do I have to repeat myself so many times? The girl who takes my orders (Sofia) with the rudest tone and I’m having to repeat myself over and over after being very clear. Then a guy takes over mid halfway through for her just for me to repeatedly say it again, but I always come to this Dunkin very often but yet there’s always a mistake that’s made.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kissimmee, FL?

Dunkin' in Kissimmee operates daily from 4:30 AM to 9:00 PM, except on Sundays when it opens at 5:00 AM.

Does Dunkin' in Kissimmee offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.