Dunkin'

3.7
490 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2388 E Irlo Bronson Memorial Hwy, Kissimmee, FL
34744, United States

Hours

Reviews

3.7
490 reviews
5 stars
248
4 stars
76
3 stars
34
2 stars
21
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Management Issues

Many customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and unsatisfactory food preparation.

Cleanliness

Customers reported unsanitary conditions, including bugs and dirty facilities, which negatively impacted their experience.

Staff Attitude

There were multiple complaints about staff being unprofessional and disrespectful towards customers.
  • SS
    Samiha Shahid
    2 days ago
    1.0
    Dunkin hires people that does not know how to take orders properly. Why do I have to repeat myself so many times? The girl who takes my orders (Sofia) with the rudest tone and I’m having to repeat myself over and over after being very clear. Then a guy takes over mid halfway through for her just for me to repeatedly say it again, but I always come to this Dunkin very often but yet there’s always a mistake that’s made.
  • PA
    Pat Anderson
    Nov 9, 2025
    2.0
    I love dunkin' donuts and always go there and do not go to the other places what ever since covid whenever I go they never have jelly donuts or lemon donuts come on guys please pick up the production a little bit... thank you 🙂
  • RR
    rey rodriguez
    Oct 26, 2025
    1.0
    Drive thru employee was on phone with friend on speaker, coffee and service was just horrible
  • RR
    Roam
    Oct 24, 2025
    1.0
    I don’t usually write reviews but I’ve come here multiple times and ordered an egg and cheese bagel, each time there has been bacon on it when there shouldn’t be. The carelessness of this dunkin is unbelievable and could have left me in the hospital if I were to eat it without checking.
  • RR
    Rebecca
    Oct 18, 2025
    1.0
    Terrible management. I ordered a bagel with cream cheese, but there was hardly any cream cheese on it! When I asked for a little more, the manager said I would have to pay for it. This is definitely doesn't look like their advertisements.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kissimmee, FL?

Dunkin' in Kissimmee operates daily from 4:30 AM to 9:00 PM, except on Sundays when it opens at 5:00 AM.

Does Dunkin' in Kissimmee offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.