Dunkin'

3.4
573 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3745 Pleasant Hill Rd, Kissimmee, FL
34746, United States

Hours

Reviews

3.4
573 reviews
5 stars
232
4 stars
96
3 stars
48
2 stars
45
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and poor management, leading to negative experiences for many customers.

Order Accuracy

Frequent complaints about incorrect orders and missing items, causing frustration among patrons.

Cleanliness

Several reviews mention unsanitary conditions, including dirty stores and food safety issues.

Speed of Service

Customers often experience long wait times, both in-store and at the drive-thru, with reports of disorganization among staff.

Product Availability

Many customers noted that the location frequently runs out of popular items, including donuts and food options.
  • EK
    Erik Krowel
    2 days ago
    5.0
    Coming from Massachusetts this place was better at serving my coffee just as I like it.
  • RR
    Rebecca
    Sep 29, 2025
    2.0
    This current location was not busy, keep that in mind. We walked in, were not greeted. 3 employees behind the counter. Male was working the drive through. He turned around and saw us there. Then came over to us, while the other two girls made eye contact, said nothing or acknowledged us. We did a mobile order. I was missing 1 item in my bag, once again stood at counter for a few minutes (no one inside, 1 car at drive though) gentleman had to help me once again, while girls ignored. We were there for quite some time. Very slow. Got home and my son’s order was wrong. He asked multiple times for white cheddar cheese, but still got American cheese. Love Dunkin but most likely will not go back to this location.
  • KR
    Kevin Ramdial
    Sep 22, 2025
    5.0
    Dante is the best! So sad he no longer works there. It definitely takes some skill to make coffee and he's the best at it. Everyone there is friendly though. Only complaint is the donuts sell out so fast and they don't get replenished until the next day
  • CB
    Christopher Braxton
    Jul 24, 2025
    1.0
    Didn't really make my coffee the way I wanted it
  • DP
    Don Perez
    Jun 27, 2025
    3.0
    They give you one food. They don't even give you fresh food needs to close down.

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' in Kissimmee, FL?

This Dunkin' location is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location in Kissimmee offer delivery and pickup options?

Yes, Dunkin' Kissimmee offers both delivery and curbside pickup services.