Dunkin'

4.2
979 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1591 S John Young Parkway, Kissimmee, FL
34741, United States

Hours

Reviews

4.2
979 reviews
5 stars
610
4 stars
150
3 stars
92
2 stars
41
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their kindness and helpfulness, with specific mentions of employees going above and beyond to assist.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including wrong items and preparation mistakes, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared items.

Speed of Service

Customers expressed dissatisfaction with slow service at times, particularly in the drive-thru, where they experienced long waits.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing positively to the overall customer experience.
  • TM
    Trionda Mack
    Jan 4, 2026
    1.0
    y'all overprice me for something i already paid for. there's no way that i paid for 2 orders of plain stuffed bagel minis, 10 ct munchkin and a medium refresher for almost 17 damn dollars and y'all said i paid for one and charged me again for a other order. won't be coming back and yes this happened today at 10am
  • CM
    Christian Mata
    Dec 20, 2025
    1.0
    This place has to be the slowest in all of Florida
  • CO
    Crystal Obst
    Dec 14, 2025
    5.0
    I don't leave a lot of reviews for places often but the experience that I just had at this location deserved to be bragged about. Phoenix and Uriel were working tonight when I went through the drive-thru. I had been stuck in traffic behind an accident and started to feel the onset symptoms of a blood sugar drop (hot, shaking like a leaf, a little nauseous, and struggling to keep my eyes open) and in that moment Dunkin was the closest place to me. I managed to pull into the drive-thru but I couldn't even think straight in that moment and all I could say was "Donut, donut please." The very sweet gentleman working the window asked what kind and my brain couldn't function so I stumbled on the words "Anything, I'm having a blood sugar episode." I was immediately told to pull up to the window where Phoenix and Uriel handed me a box with two glazed donuts, told me it was on them, asked if I was ok, and suggested that I pull up and park to eat and to please be safe. I did just that and after several minutes sitting in my car I started to feel a little bit better. I carefully went into the store where they both asked again if I was all right, I went to use the restroom and splash some water in my face, and then came back out to purchase an apple juice to help boost my sugar just a little bit more. I told them both how appreciative and grateful I was that they understood what I had said at the speaker and explained that I had just started a new medication for migraines that seems to be having a negative effect on my blood sugar levels. I told them that in that moment I had been really scared because I hadn't had a level drop (especially on my own) like that in a really long time and that they were absolutely amazing in how they handled it. These two gentlemen were so kind, asked me if I was safe to drive home, and then hand me a box with two more glazed donuts and said to take them just in case I needed it for the drive home. I don't know if their manager pays attention to Google reviews but just in case they don't I will be calling tomorrow morning to tell the manager just how amazing these two gentlemen were for me tonight. Thank you both so much for making me feel safe and cared for in a very scary moment.
  • JM
    Janice Molina
    Dec 12, 2025
    5.0
    I went last night to buy 2 hot cocoa, Uriel went above and beyond and find my 2 bavarian cream donuts. Very polite, great customer service.
  • AA
    Amarilys Aguilera
    Nov 29, 2025
    1.0
    He comprado aquí hace mucho tiempo la verdad al principio la calidad era muy buena pero hace un tiempo para acá las bebidas las están preparando pésimos y muy aguadas, casi nunca doy malos comentarios pero el día de hoy compré 3 caramel frapuchino y los tuvimos que botar, nada de sabor eran agua, es lamentable ver como el mal trabajo del personal destruya un negocio. Además de botar mi tiempo y mi dinero.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kissimmee, FL?

Dunkin' is open Monday through Saturday from 4:30 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Kissimmee offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.