Customers generally praised the food for being fresh and delicious, particularly the burgers and blizzards.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable complaints about slow service and order inaccuracies.
Cleanliness
The restaurant was often described as clean, though some reviews mentioned issues with cleanliness in certain areas.
Customer Service
Several customers expressed appreciation for outstanding customer service from specific employees, while others reported negative experiences with management.
AF
A Flow
6 days ago
5.0
A huge shot out to Enrique! My daughter and I stopped by today and there was a small mistake with our order. Enrique was very pleasant and professional when I came in to address it and he resolved it quickly ✨️ good start to the new year. Thank you for your service today and God bless 🙌🏾
SP
Sharon Petzold
Dec 31, 2025
5.0
Super Friendly & helpful staff. Great service & tasty treats
IA
Ibrahim Arif
Dec 29, 2025
5.0
My go to spot for a quick snack or desert! Foods always made fresh. You might have to wait a little longer but its definitely worth it when the food tastes and is actually fresh. Don't even get me started on the blizzards 10/10. Had an experience with an employee Zach this gentleman is an outstanding individual. Thank you to the DQ team
DS
D Snow
Dec 28, 2025
1.0
I placed a order on uber eats, mind u I live no more then 10 minutes away. My food was cold upon delivery, food was not fresh, seemed old and I was missing a medium drink that I paid almost $4 for. I will not be ordering from here again and don't recommend this location. Very disappointed!!
AC
Ashlee C
Dec 18, 2025
5.0
Food was excellent. Staff is super hard working and kind. Only two working when I go. One on orders and one cooking. Not really fair to them. Expect a slight wait. Still worth it but employees deserve better.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Kissimmee specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Kissimmee?
The store is open Monday through Thursday from 10:30 AM to 10:00 PM, and Friday through Sunday from 10:30 AM to 10:30 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen location includes a drive-thru service for convenient ordering.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor and outdoor seating, including high chairs for children.
Does Dairy Queen Grill & Chill in Kissimmee provide free WiFi?
Yes, this location offers free WiFi to its customers.
Can families with children comfortably visit this Dairy Queen?
Absolutely, the restaurant is family-friendly, welcomes children, and has amenities like high chairs and restrooms to accommodate families.
How can I place an order online for pickup at this Dairy Queen location?
You can place an order for pickup through their official online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/12870/.
Are there any nearby dining options if I want to visit multiple restaurants in Kissimmee?
Yes, nearby restaurants include Adega Gaucha Brazilian Steakhouse, Firehouse Subs, Sizzler steakhouse, Chirico Restaurant with Chinese and Mexican cuisine, Viktor Pollo Kissimmee barbecue, and more.
What nearby places can I visit before or after enjoying treats at Dairy Queen Grill & Chill?
You can visit nearby spots such as CVS Photo for pharmacy needs, UPS Access Point for shipping, or stop by the Sunoco Gas Station for fuel and auto needs.
Are there nearby convenience or specialty shops close to Dairy Queen in Kissimmee?
Yes, nearby you can find shops like Antasha's West Indian Grocery, Go Pepo's bakery, SWAYS Smoke Shop, and Kissimmee Smoke Shop for various shopping needs.