Customers frequently praised the friendly and attentive staff, though some reported inconsistent service experiences.
Food Quality
The food, especially burgers and ice cream, received positive feedback for being delicious and well-prepared, although there were complaints about incorrect orders.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant and restrooms, contributing positively to the overall dining experience.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect modifications.
Value for Money
While some customers felt the prices were a bit high, many agreed that the quality of food justified the cost.
YT
Yvette Tjon
1 day ago
5.0
Awesome Customer Service!!!
After almost giving up on finding a customized Oreo Ice Cream Birthday Cake for my son, I decided to stop by the Dairy Queen in Kissimmee—and I’m so glad I did!
Not only did I find the perfect ice cream cake, but I was also able to have it personalized. A special shout-out to Alexa, who was pleasant, super friendly, and very professional!
She personally decorated my son’s birthday cake, and it looked absolutely amazing. She even wrote the message in his favorite color—without even knowing it!
Thank you so much, Alexa, for doing such a wonderful job and giving us exactly what we hoped for. With Thanksgiving just around the corner, I want you to know how grateful I am for you and your outstanding customer service!
Blessings,
Yvette
BC
Bernadette Carey
Nov 14, 2025
4.0
Lovely food a little more expensive than the likes of McDonalds, but tasty. The staff were very friendly 😄
AM
Alanis Martinez
Oct 27, 2025
5.0
Alexa is AMAZING...she was all smiles and maid me and my lil one feel so special...ty so much for your lovely service.🤗🤗🤗
DI
D I
Oct 7, 2025
5.0
Portions were generous. Lots of mix ins in the blizzard. Friendly service .
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Kissimmee specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Kissimmee?
The store is open Monday through Thursday from 10:30 AM to 10:00 PM, and Friday through Sunday from 10:30 AM to 10:30 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen location includes a drive-thru service for convenient ordering.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor and outdoor seating, including high chairs for children.
Does Dairy Queen Grill & Chill in Kissimmee provide free WiFi?
Yes, this location offers free WiFi to its customers.
Can families with children comfortably visit this Dairy Queen?
Absolutely, the restaurant is family-friendly, welcomes children, and has amenities like high chairs and restrooms to accommodate families.
How can I place an order online for pickup at this Dairy Queen location?
You can place an order for pickup through their official online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/12870/.
Are there any nearby dining options if I want to visit multiple restaurants in Kissimmee?
Yes, nearby restaurants include Adega Gaucha Brazilian Steakhouse, Firehouse Subs, Sizzler steakhouse, Chirico Restaurant with Chinese and Mexican cuisine, Viktor Pollo Kissimmee barbecue, and more.
What nearby places can I visit before or after enjoying treats at Dairy Queen Grill & Chill?
You can visit nearby spots such as CVS Photo for pharmacy needs, UPS Access Point for shipping, or stop by the Sunoco Gas Station for fuel and auto needs.
Are there nearby convenience or specialty shops close to Dairy Queen in Kissimmee?
Yes, nearby you can find shops like Antasha's West Indian Grocery, Go Pepo's bakery, SWAYS Smoke Shop, and Kissimmee Smoke Shop for various shopping needs.