Chipotle Mexican Grill

Reviews

• WZ

  Wayne Zdrojewski

  Mar 4, 2026
  5.0
  Always one of our favorites & today had the al Pastor & Barbacoa bowl for take out. Service was fast & staff always friendly.
• VI

  val ines

  Feb 18, 2026
  1.0
  worst chipotle location in kissimmee/orlando area. Came in with my mom for my pregnancy craving, got treated with attitude and disrespect. All i asked for was the fajita veggies, they claimed they didn’t have any made i asked them if they could make it and they said no, the cashier claimed “the truck didn’t come in today” and therefore they didn’t have it, when my mom was trying to voice her concern the cashier put her head down with her hands rubbing her temples as if we were the problem, asked for the manager and she said they were busy but we can contact GM. we wanted a resolution there not later. The food was cold when we sat down and the tortilla was stale felt completely mistreated and the quality wasn’t even worth the price. I will never come back to this location. This cashier needs to be retrained.
• GF

  gustavo fring

  Feb 15, 2026
  1.0
  I’m a regular customer and usually enjoy eating here, but recently the service quality has noticeably declined. During multiple visits this week, one employee with glasses, has consistently displayed unprofessional behavior, including minimal communication, not greeting customers, making assumptions about orders (such as automatically preparing a bowl without asking what i would like or if it is to go or not). and showing dismissive body language like eye-rolling. Additionally, on several occasions I requested a water cup during checkout, and each time it was not included, requiring me to return and ask again. These repeated experiences have made visits frustrating and disappointing, especially since I’ve always had positive expectations for this location. I’m sharing this feedback because I value this restaurant and hope management can address customer service standards so the experience improves moving forward.
• CL

  Cool Time Multi-Service LLC

  Feb 11, 2026
  4.0
  I eat here often either for lunch break after a long meeting or for dinner. And I don't usually regret it. I'm always greeted with a smile and warm welcome. My favorite cashier is the curly hair girl with freckles, I think her name is Dinaly. 🤔 She really is a great at here job regardless of the endless line and order.
• ES

  edna smith

  Feb 6, 2026
  1.0
  I’m really disappointed with my experience today. My order was handled by Dinaly, and it was frustrating from start to finish. I was charged incorrectly, and when I tried to explain the issue, it didn’t seem like she made any effort to fix the mistake. This experience felt disorganized and unprofessional, and I hope the store addresses it so customers aren’t dealing with the same problem in the future

Frequently Asked Questions About Chipotle Mexican Grill