Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Kissimmee ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
381 reviews
5 stars
242
4 stars
46
3 stars
36
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rude and unprofessional interactions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors and the presence of pests, which negatively impacted customer experiences.
Ice Cream Quality
The ice cream received positive remarks for its taste and variety, though some customers noted issues with melting and freezer burn.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality or portion sizes of the ice cream.
Order Fulfillment
There were complaints about unfulfilled orders, particularly regarding cakes and milkshakes, indicating a lack of reliability in service.
- TTTell The TruthOct 29, 20251.0Worst ice cream EVER!
- STSusana TorresSep 28, 20255.0Sofía was the best seller, she was lovely and delicious ice cream!
- NMNoraida MangualAug 24, 20255.0This restaurant is one of my favorites ice cream shops. I'd love to see you at Old Town Kissimmee where visitors from all over the world come to visit regular Florida's locals come to bring their kids. Funspot where kids enjoy attentions like fair grounds year round. Thank you for your great service!!!
- EYedna carolina zambrano yepesAug 9, 20252.0Los helados son muy sabrosos, su variedad de opciones es increíble…pero la malísima actitud y atención de sus colaboradores deja mucho que pensar….un sábado 7pm ….es para estar dispuestas a atender de buena forma hasta el último cliente…. Que mal!!!!
- MMMagnusJul 21, 20251.0Extremely rude staff member was on her phone WHILE scooping the ice cream and wearing headphones. I watched her treat all other customers like dirt except for one group that was the same ethnicity as her. This behavior really needs to stop.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream treats can I enjoy at Ben & Jerry’s in Kissimmee?
You can enjoy euphoric Ben & Jerry's ice cream flavors in freshly baked waffle cones, shakes, sundaes, pints, and ice cream cakes, including non-dairy options and hand-packed pints.
What are the operating hours for Ben & Jerry’s Kissimmee?
Ben & Jerry's is open Monday through Thursday and Sunday from 12:00 PM to 10:00 PM, and on Friday and Saturday from 12:00 PM to 11:00 PM.
Does Ben & Jerry’s Kissimmee offer catering services?
Yes, they provide ice cream catering services including for weddings, office events, and other occasions.
What payment methods are accepted at Ben & Jerry’s in Kissimmee?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is the Ben & Jerry’s Kissimmee location wheelchair accessible?
Yes, the shop has a wheelchair accessible entrance to accommodate all customers.
Where is Ben & Jerry’s located in Kissimmee?
Ben & Jerry's is located at 3234 N John Young Parkway, Kissimmee, FL 34741, USA.
Can you name some nearby places to visit when coming to Ben & Jerry’s Kissimmee?
Nearby places include The Loop Movie Theater and Regal The Loop cinemas for entertainment, Pienezza Pizza and Jimmy John’s for dining, as well as shopping spots like Men’s Wearhouse and Kay Jewelers.
How can nearby cinemas enhance my visit to Ben & Jerry’s Kissimmee?
You can enjoy a movie at The Loop Movie Theater or Regal The Loop before or after having your favorite ice cream at Ben & Jerry’s, creating a fun outing with entertainment and treats.
Are there other dessert or smoothie options near Ben & Jerry’s in Kissimmee?
Yes, nearby you can find Planet Smoothie for healthy smoothies and Milk Tea Cafe for bubble tea and tea-related treats.
Is Ben & Jerry’s Kissimmee family-friendly and inclusive?
Yes, the shop welcomes families and the LGBTQ community, providing an inviting environment for all guests.