Arby's

Reviews

• JE

  Jason E.

  3 days ago
  2.0
  35 minutes to place a combo order with only 1 person ahead of me in line. Severely under staffed. Taking and completing 1 order at a time rather than taking all the orders and going back to prepare the orders. There were 3 people working behind the counter. Clearly drive through gets all the priority.
• PM

  Pattrene Mareth

  Feb 19, 2026
  1.0
  HIGHLY displeased with this service. My family and I decided to dine here as this Arby's is usually MUCH better. We arrive a little over an hour before their posted closing time because we wanted to dine in. We place 2 mobile orders online that go through and one mobile order that was having difficulty. For some reason the ASAP option on the website wasn't available as an option and kept saying it wasn't a valid time to pick up food. We set that order for 9:50 as it's the closest we can set it to (keep in mind the Arby's is scheduled to close at 10:30 as listed on Google, on the establishment, and on the website. As we enter (9:32) we're told we have 10 minutes. We go to the counter to pick up our orders and to figure out what's going on because we're able to place orders online for in the building for after they supposedly close. As more and more customers come in the continuously say 5 more minutes to everyone. At this point it's past the time they said they'd close and they're still taking guests and haven't closed the doors. One person in our party didn't order online and had to order in person. Before another set of guests came in to order their food my party member waited for about 6 minutes or more and didn't receive any attention or help. 4 minutes later another set of customers come in, getting the greeting of "we close in 5 minutes" and they're helped almost immediately as they walk up. 20 minutes later no one has closed the doors or sent guests away and it's now 10:00 pm and one of our party is still waiting on their food and the Arby's is still very clearly open.
• AH

  Alfredo Herrera

  Feb 8, 2026
  1.0
  The service from the people who work there was terrible; I'm never going back to this place again.
• MB

  Mariana Bortolai

  Jan 30, 2026
  1.0
  TERRÍVEL!!!!! Fiquei em pé por 20 minutos esperando e implorando para alguém me atender e adivinhem, ninguém me atendeu!!! Me mandavam e esperar pois a prioridade era dos pedidos online! Fui embora e NUNCA MAIS VOLTAREI!!! Uma vergonha!!
• BO

  Blessed One

  Jan 29, 2026
  1.0
  Went through drive through and ask for my poppers to be freshly cooked after sitting in Drive thru for 5 min the young man opened the window and responded. I'm sorry they are pissing me off can you please pull to the front door. I pulled to the front door and waited another 7 min my food came out and it was old and cold. I got out of my car and asked for a refund and quickly the young lady refunded my money never gave an apology or ask what was the problem. I wish that I could rate this visit a 0 but When you have a bunch ofyoundg kids running a whole restaurant at night by themselves this will be the outcome...