Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,327 reviews
5 stars
522
4 stars
320
3 stars
205
2 stars
111
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times both in-store and at the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for better order management.
Food Quality
Mixed reviews on food quality; while some praised freshness, others received cold or improperly prepared items.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rudeness and dismissive behavior.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, particularly the dining area and restrooms.
- AKAshley KirklandDec 31, 20254.0Food was good, but tea had a bitter taste to it. But ill still be going, just getting a different drink next time lol
- DRDerek RileyDec 22, 20252.0Unnecessarily slow.
- RHRylan HarrisonDec 19, 20251.0Didn't put the sour cream on my sour cream and chives baked potato and didn't put any chili, never had their chili or bake potatoes and this was my first experience.
- CSChris SweazyNov 16, 20252.0Super slow service location. Over 15 mins in line . Go to MCD down the road.
- HLHunter LaneNov 12, 20252.0Went to get dinner, wendys is what everyone choose. Went inside since it was a big order for 9 people 6 adults and 3 kids. To take home. Order 6 biggie bags 2 special order, 2 happy meals, and a double stack w/bake potatoe. Ordering wasn't the problem. Getting the food and making sure it was right. Was the issue. I should have gotten 9 bags of food since it was too. Instead the happy meals were separate and the sandwhich w/potatoe was in 1 bag. All the other biggie bags where put into 1 bag for burgers 1 bag for fries and nuggets. As we went to separate on the counter to make sure it was right so we could find the special sandwiches which weren't marked. A sandwich maker on the line looked up and said everything is right. We made sure. But not in a pleaseant way. That's good and all but first I was only talking to the cashier. Who seemed like it was her first day. All orders go in in their own bag so its easier on people when they order and pick up the food. Not a bad restaurant just needs better managing for night shift.
Frequently Asked Questions About Wendy's
Is Keystone Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for the drive-thru at Wendy's in Keystone Heights?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturdays and Sundays from 8:00 AM to midnight.
Does the Keystone Heights Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability by entering your address at order.wendys.com or through the Wendy's app.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or via the Wendy's app available on Apple's App Store.
What payment options does Wendy's in Keystone Heights accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Keystone Heights Wendy's?
You can call them directly at (352) 473-3636, use Live Chat or leave a message on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any nearby places for entertainment or shopping near Wendy's in Keystone Heights?
Yes, nearby you can find Redbox for rentals, CVS Pharmacy for convenience, and Family Dollar for discount shopping, making it easy to combine errands or entertainment with your visit.
Where can I get my car serviced near Wendy's Keystone Heights?
Keystone Kwik Lube & Services and car washes like Ride and Shine Car Wash and Blue Lagoon Car Wash are close by for automotive repair and detailing.
Are there nearby fuel or convenience stores to Wendy's in Keystone Heights?
Yes, Kangaroo Express, a convenience store and gas station, is nearby for fuel and snacks before or after your meal.
What meals are served at the Keystone Heights Wendy's?
This Wendy's serves breakfast, lunch, and dinner options to cater to a variety of meal times.