Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,322 reviews
5 stars
519
4 stars
319
3 stars
206
2 stars
110
1 star
168
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold, overcooked, or incorrect.
Service Speed
Service is often slow, with multiple customers noting long wait times and delays in order fulfillment.
Staff Friendliness
While some reviews praised friendly staff, others reported rude or dismissive behavior from employees.
Cleanliness
The restaurant is generally noted for its cleanliness, with many customers appreciating the well-maintained dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items were highlighted, indicating a need for improvement in order accuracy.
- CSChris SweazyNov 16, 20252.0Super slow service location. Over 15 mins in line . Go to MCD down the road.
- HLHunter LaneNov 12, 20252.0Went to get dinner, wendys is what everyone choose. Went inside since it was a big order for 9 people 6 adults and 3 kids. To take home. Order 6 biggie bags 2 special order, 2 happy meals, and a double stack w/bake potatoe. Ordering wasn't the problem. Getting the food and making sure it was right. Was the issue. I should have gotten 9 bags of food since it was too. Instead the happy meals were separate and the sandwhich w/potatoe was in 1 bag. All the other biggie bags where put into 1 bag for burgers 1 bag for fries and nuggets. As we went to separate on the counter to make sure it was right so we could find the special sandwiches which weren't marked. A sandwich maker on the line looked up and said everything is right. We made sure. But not in a pleaseant way. That's good and all but first I was only talking to the cashier. Who seemed like it was her first day. All orders go in in their own bag so its easier on people when they order and pick up the food. Not a bad restaurant just needs better managing for night shift.
- RVRachel VarnadoeOct 17, 20251.0For the price you pay it is unacceptable to be served old and cold food period. I don't care how busy you are there is no excuse to serve people food that you've had in a warmer for hours my chicken was rock hard and my fries were cold and stale.
- IIIsabel IrvinOct 15, 20255.0This Wendy's stood out to me on how clean it was. Also the staff was very friendly 🙂. Definitely recommend this Wendy's, won't regret it.
- UBUs BagSep 24, 20251.0We had just enough time to swing into our local Wendy's, to grab two quick drinks. Before having to grab our kids from school. Order a 2 drinks on the mobile app. Sat in the drive thru & after 5mins of it not moving. Backed up & went inside. Watched the cashier struggle with getting ice put into 2 cups for the customers in front of me. I explained I had a order on the app. After giving them the info. Cashier couldn't figure it out.So she asked the manager. The manger asked if I clicked the right store. Theres only 1 Wendy's in Keystone I say. Had to have my wife screen shot the order & then wait again for the slow customer service of the person they took after me. End result we were right & a 2-5 min experience. Turned into a 20 min ordeal. And made us late.
Frequently Asked Questions About Wendy's
Is Keystone Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Keystone Heights, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Keystone Heights, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (352) 473-3636.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Keystone Wendy’s serve breakfast?
Yes, this Wendy’s location in Keystone Heights, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular opening hours for the drive-thru at Wendy's in Keystone Heights?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturdays and Sundays from 8:00 AM to midnight.
Does the Keystone Heights Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability by entering your address at order.wendys.com or through the Wendy's app.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or via the Wendy's app available on Apple's App Store.
What payment options does Wendy's in Keystone Heights accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Keystone Heights Wendy's?
You can call them directly at (352) 473-3636, use Live Chat or leave a message on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any nearby places for entertainment or shopping near Wendy's in Keystone Heights?
Yes, nearby you can find Redbox for rentals, CVS Pharmacy for convenience, and Family Dollar for discount shopping, making it easy to combine errands or entertainment with your visit.
Where can I get my car serviced near Wendy's Keystone Heights?
Keystone Kwik Lube & Services and car washes like Ride and Shine Car Wash and Blue Lagoon Car Wash are close by for automotive repair and detailing.
Are there nearby fuel or convenience stores to Wendy's in Keystone Heights?
Yes, Kangaroo Express, a convenience store and gas station, is nearby for fuel and snacks before or after your meal.
What meals are served at the Keystone Heights Wendy's?
This Wendy's serves breakfast, lunch, and dinner options to cater to a variety of meal times.