Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,330 reviews
5 stars
527
4 stars
275
3 stars
248
2 stars
111
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting individuals like Kendrick and Asher for their exceptional customer care.
Food Quality
While some customers enjoyed fresh and tasty meals, others reported issues with incorrect orders and food quality, including complaints about cold or improperly prepared items.
Cleanliness
The location received positive remarks for its cleanliness, especially in comparison to other McDonald's, although there were occasional reports of unsanitary conditions.
Order Accuracy
Several reviews indicated problems with order accuracy, including missing items and incorrect modifications, leading to frustration among customers.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the value for money has declined, especially in comparison to other fast food options.
- DWDelbert Warner6 days ago5.0I very much appreciated that the staff customized my order to accommodate my loved one in a care facility. Other than that, it's McDonald's.
- SSSandra “Sandy” Sanders6 days ago5.0Oh my goodness food is great.
- JAJames AllenNov 16, 20252.0Service was good food with not so good
- JDJohn DillNov 5, 20253.0Such a small space for people to stand around for 15 minutes waiting for their order.... At least the restroom was clean!
- CSC. S.Oct 16, 20255.0McDonald's, Keystone Heights FL. Especially my Favorite, Breakfast, 🥞 Delicious Fresh Tasty, Eye Opening Best Homebrewed, Hot Roasted Bean Coffee, ☕ Hands Down to None😋 Superb, Fresh, Breakfast selections, with an Expeditious Drive-thru! Arriving with Familiar, Regular Staff's Happy Smiling Faces!😊 Starts off your Morning 🌅 with a Big Smile😁 & a Sense of Warmth Family Welcoming added to your day!🌞 I've experienced same comforting, upbeat, acknowledgment, as too Tasty Lunch or Dinner. Expressing their Happy Accommodating Service.😊 I have ordered items, such No onions etc., without any grief or Hesitation. 😃 The past 4 years as a dining consumer, been an Pleasant & Upbeat Service with a Smile😁 The Continuity of Seeing Familiar Kind Faces, whom remember your name, is Absolutely a Rarity🤗 to be Cherished & Strived this Day & Age. Great Job!⭐🎉 Keystone Heights Team! I hope your Team-work continues with a Smile, into the Future ahead!😁 Win / Win for Everyone! 🫶 Consumer, Staff, Managers & Store Owner.🤩 I do not post reviews often, except over time where Credit Earned...💫 Sincerely, C. Sheehan🌹☀️
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Keystone Heights, FL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Sunday, except on Wednesday when it opens at 6:00 AM, and on Friday and Saturday when it closes at midnight.
Does this McDonald's location offer delivery services? If so, what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 11:00 PM every day of the week at this location.
Are there drive-thru services available at this McDonald's?
Yes, the McDonald's in Keystone Heights has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays. On Wednesdays, it opens at 6:00 AM.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at the McDonald's in Keystone Heights?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
How can customers order McDonald's food online or via mobile apps?
Customers can order through the McDonald's App available on both Apple and Android devices, or via the online ordering link https://mcdonalds.smart.link/jfeqnrnmr.
What nearby places could customers visit before or after dining at McDonald's?
Customers can visit nearby places such as Hitchcock's Market, a grocery store and bakery, or the Veteran's Memorial Path for a stroll. For entertainment, Redbox is also close by for renting movies and games.
Are there nearby auto service locations that customers can access while visiting McDonald's?
Yes, customers can find Advance Auto Parts, Creek Park Automotive, Rays Auto Repair, and AutoZone nearby for automotive parts and repairs.
What other dining options are near the McDonald's in Keystone Heights?
Nearby dining options include Subway, China Wok (Chinese & Asian cuisine), Laredo Mexican Restaurant, and Pizza Hut for pizza lovers.