Dunkin'

3.5
483 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Keystone Heights, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 W Walker Dr, Keystone Heights, FL
32656, United States

Hours

Reviews

3.5
483 reviews
5 stars
227
4 stars
64
3 stars
43
2 stars
32
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for in-store orders, with some experiencing waits of over 30 minutes.

Customer Service

Many reviews highlighted rude or indifferent behavior from staff, with several customers expressing dissatisfaction with the service they received.

Product Availability

Numerous customers noted that popular items, especially donuts, were often out of stock, leading to frustration.

Food Quality

While some customers enjoyed the coffee, many expressed disappointment with the food quality, citing issues like overcooked items and incorrect orders.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting that the establishment was clean while others reported unsanitary conditions.
  • TP
    Torri P
    Dec 30, 2025
    1.0
    I honestly never even come here anymore, but one time I did was because there was only one person in line so I figured it would be quick and I still sat in line for 15 minutes waiting on one drink with only one car ahead of me. I have been handed drinks where there was obvious, uncovered, cuts on fingers that were touching the whip whipped cream. I’ve also gotten overcooked food and often I get people who don’t seem to desire to be working.
  • JC
    Jessica C
    Dec 21, 2025
    2.0
    I don’t understand why if they know they’re gonna run out of vanilla cream donuts at 9 AM in the morning, they don’t make more? Clearly, it’s a very popular donut and they will sell. It kind of feels like it’s just plain laziness. Every single time I call up there they’re out of these donuts. I literally called up there at 11 AM on a Sunday, when you know it’s gonna be busy and they ran out at 9:30 she said.
  • DF
    Dawn Fonvielle
    Dec 15, 2025
    1.0
    Drive through is terrible, I placed a order on the app for pick up. Waited in the drive thru 25 minutes!! This drive locks you in you can't get out of it. My coffee was not even hot by the time I got it. She offered to make another one but by after 25 minutes I couldn't afford to wait any longer. Terrible!! She was nice but talking with everyone and holding up the extra long line didn't help. She talked with the car in front of me for another 3-5 mins after giving them the order. I know she knew them but the line was wrapped around the building. I won't be back to this particular Duncan due to the set up and lack of knowledge and care in running the drive thru.
  • CH
    Christopher Harrison
    Dec 9, 2025
    3.0
    Lately it's more a miss that a hit.... They got to watch who they hire, they seem to not care... Except the one lady in the morning wow, she can brighten any dark or rainy day!!
  • BS
    Brandon Summerville
    Nov 29, 2025
    4.0
    Coffee was typical of Dunkin quality. It was made correctly. The drive through individual was very rude, though. I got to the window and showed her my app to scan and she rolled her eyes and proceeded to scan my app. Then I went to hand her my card and she practically snatched it from me. Then shoved my coffee towards me. I definitely wont be visiting the location anytime soon.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Keystone Heights, FL?

Dunkin' in Keystone Heights, FL is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.