Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Keystone Heights, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times in the drive-thru and for in-store orders, with some experiencing waits of over 30 minutes.
Customer Service
Many reviews highlighted rude or indifferent behavior from staff, with several customers expressing dissatisfaction with the service they received.
Product Availability
Numerous customers noted that popular items, especially donuts, were often out of stock, leading to frustration.
Food Quality
While some customers enjoyed the coffee, many expressed disappointment with the food quality, citing issues like overcooked items and incorrect orders.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting that the establishment was clean while others reported unsanitary conditions.
TP
Torri P
Dec 30, 2025
1.0
I honestly never even come here anymore, but one time I did was because there was only one person in line so I figured it would be quick and I still sat in line for 15 minutes waiting on one drink with only one car ahead of me. I have been handed drinks where there was obvious, uncovered, cuts on fingers that were touching the whip whipped cream. I’ve also gotten overcooked food and often I get people who don’t seem to desire to be working.
JC
Jessica C
Dec 21, 2025
2.0
I don’t understand why if they know they’re gonna run out of vanilla cream donuts at 9 AM in the morning, they don’t make more? Clearly, it’s a very popular donut and they will sell. It kind of feels like it’s just plain laziness. Every single time I call up there they’re out of these donuts. I literally called up there at 11 AM on a Sunday, when you know it’s gonna be busy and they ran out at 9:30 she said.
DF
Dawn Fonvielle
Dec 15, 2025
1.0
Drive through is terrible, I placed a order on the app for pick up. Waited in the drive thru 25 minutes!! This drive locks you in you can't get out of it. My coffee was not even hot by the time I got it. She offered to make another one but by after 25 minutes I couldn't afford to wait any longer. Terrible!!
She was nice but talking with everyone and holding up the extra long line didn't help. She talked with the car in front of me for another 3-5 mins after giving them the order. I know she knew them but the line was wrapped around the building. I won't be back to this particular Duncan due to the set up and lack of knowledge and care in running the drive thru.
CH
Christopher Harrison
Dec 9, 2025
3.0
Lately it's more a miss that a hit....
They got to watch who they hire, they seem to not care...
Except the one lady in the morning wow, she can brighten any dark or rainy day!!
BS
Brandon Summerville
Nov 29, 2025
4.0
Coffee was typical of Dunkin quality. It was made correctly. The drive through individual was very rude, though. I got to the window and showed her my app to scan and she rolled her eyes and proceeded to scan my app. Then I went to hand her my card and she practically snatched it from me. Then shoved my coffee towards me. I definitely wont be visiting the location anytime soon.
What are Dunkin's operating hours in Keystone Heights, FL?
Dunkin' in Keystone Heights, FL is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
How can I order ahead at Dunkin' in Keystone Heights?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices or via their online ordering link.
What are some popular menu items at this Dunkin'?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and a new holiday menu including festive drinks like Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Does the Dunkin' in Keystone Heights offer free Wi-Fi and accept credit/debit cards?
Yes, this location offers free Wi-Fi and accepts both credit and debit card payments.
What nearby convenience stores can I visit when at Dunkin'?
Kangaroo Express is a nearby convenience store and gas station you can visit close to Dunkin' for fueling up or quick shopping needs.
Are there local dining options near this Dunkin' in Keystone Heights?
Yes, near Dunkin' you can find places like Rauley’s Twisted, Toasted & Smoked food truck, China Chef Chinese restaurant, Whisk Café Keystone Heights, and Clyde’s Cozy Corner Cafe.
What local services are available near Dunkin' Keystone Heights?
Nearby services include the UPS Access Point for shipping, Village Doctors of Keystone for family practice, and Body Language Salon for beauty needs.
Can I enjoy breakfast and lunch at Dunkin' in Keystone Heights?
Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of all-day coffee, sandwiches, and baked goods to satisfy your cravings.