Wendy's

3.8
1256 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3336 North Roosevelt Blvd, Key West, FL
33040, United States

Hours

Reviews

3.8
1,256 reviews
5 stars
523
4 stars
294
3 stars
208
2 stars
96
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about it being cold, stale, or poorly prepared.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in restrooms.

Staff Attitude

Many customers noted unmotivated and unfriendly staff, with some experiences highlighting a lack of customer service.

Order Accuracy

A significant number of reviews indicated that orders were frequently incorrect, leading to customer frustration.
  • AE
    Adrián Romero Estévez
    Nov 15, 2025
    4.0
    Mi experiencia ha sido buena, hicimos el pedido y a los 4 minutos nuestra orden ya estaba preparada. El local es amplio, cuenta con mesas amplias y es un lugar de fácil acceso. La comida estaba rica y calidad precio no estaba mal, no será la hamburguesa más rica que comas, pero será económica. A pesar de que el local estaba vacío, no llevan el pedido a la mesa y te llaman, supongo que será política de la empresa.
  • AG
    Alberto García
    Oct 22, 2025
    5.0
    Excelente
  • GR
    Glo R
    Oct 20, 2025
    1.0
    The worst place ever!!!! They don’t know what are doing, they aren’t smart, the lowest people ever. Me daughter order online a simple burger, Saturday oct 18 around 9.45 and I went to pick it up and the guy from drive thru told me to park, after several minutes my husband went to the main door and one of the guys thru the door screaming on him we are close. So where is my order that we already paid for? And he still telling us we are close! We ask please open the door and least listen us what we have to tell you!!! The forgot the order!!! He told me in an English-creole: you pick up that’s it and I went inside and they prepare the order very unhappy! Where is the management here???????? This is the worst!!!!!!
  • SP
    Sal Pepper
    Oct 18, 2025
    5.0
    This location is well defined
  • IK
    Ingo Klossek
    Sep 16, 2025
    3.0
    The burger was good, but the staff today, September 16th at 10:00 PM, were completely unfriendly and unmotivated. Unfortunately, this is now typical in the US when no tip is expected.

Frequently Asked Questions About Wendy's

Is Roosevelt Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.