Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about it being cold, stale, or poorly prepared.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in restrooms.
Staff Attitude
Many customers noted unmotivated and unfriendly staff, with some experiences highlighting a lack of customer service.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect, leading to customer frustration.
AE
Adrián Romero Estévez
Nov 15, 2025
4.0
Mi experiencia ha sido buena, hicimos el pedido y a los 4 minutos nuestra orden ya estaba preparada.
El local es amplio, cuenta con mesas amplias y es un lugar de fácil acceso. La comida estaba rica y calidad precio no estaba mal, no será la hamburguesa más rica que comas, pero será económica.
A pesar de que el local estaba vacío, no llevan el pedido a la mesa y te llaman, supongo que será política de la empresa.
AG
Alberto García
Oct 22, 2025
5.0
Excelente
GR
Glo R
Oct 20, 2025
1.0
The worst place ever!!!! They don’t know what are doing, they aren’t smart, the lowest people ever. Me daughter order online a simple burger, Saturday oct 18 around 9.45 and I went to pick it up and the guy from drive thru told me to park, after several minutes my husband went to the main door and one of the guys thru the door screaming on him we are close. So where is my order that we already paid for? And he still telling us we are close! We ask please open the door and least listen us what we have to tell you!!! The forgot the order!!! He told me in an English-creole: you pick up that’s it and I went inside and they prepare the order very unhappy! Where is the management here???????? This is the worst!!!!!!
SP
Sal Pepper
Oct 18, 2025
5.0
This location is well defined
IK
Ingo Klossek
Sep 16, 2025
3.0
The burger was good, but the staff today, September 16th at 10:00 PM, were completely unfriendly and unmotivated. Unfortunately, this is now typical in the US when no tip is expected.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Key West, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Key West, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 296-0324.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Roosevelt Wendy’s serve breakfast?
Yes, this Wendy’s location in Key West, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Key West, FL?
The drive-thru is open Monday to Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to 10:00 PM.
Does Wendy's in Key West offer breakfast and during what hours?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee and sides via their website or mobile app starting at 6:30 AM.
Can I order delivery or takeout from Wendy's in Key West?
Yes, Wendy's offers both delivery and takeout. You can order online through their website or mobile app to check availability in your area.
What payment options does Wendy's accept at the Key West location?
They accept American Express, cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 3336 North Roosevelt Blvd?
You can provide feedback via their Customer Care team's live chat or message through the Contact page, call 888-624-8140 or directly call the location at (305) 296-0324.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on their menu website, mobile app, and in-restaurant via a nutrition information poster.
Are there any nearby places of interest around Wendy's on North Roosevelt Blvd?
Nearby places include Kai & Co. Salon, CoffeeMill Dance Studio, Key West Moped, Conch Town Liquor & Lounge, and La Bendicion grocery store among others, providing options from beauty services to entertainment and shopping.
How can customers visiting Wendy's also enjoy entertainment options nearby?
Customers can visit nearby Regal Key West cinema or the Key West Movie Theater for movies, or check out Sunset Pier for active life experiences after their meal.
What nearby services might be useful to someone visiting Wendy's in Key West?
Visitors can access banking at First State Bank of the Florida Keys, enjoy shopping at Searstown Shopping Center, or visit health services like Lower Keys Cancer Center and Oppenheimer Eye Clinic close to Wendy's.
Does Wendy's in Key West have a mobile app for ordering, and where can I download it?
Yes, Wendy's has a mobile app available on the Apple App Store. You can download it using the link: https://apps.apple.com/us/app/wendys/id540518599 and order food conveniently.