Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service; some praised the staff's friendliness and efficiency, while others reported rudeness and disorganization.
Food Quality
Food quality received positive remarks for freshness and taste, particularly the chicken nuggets and burgers, but some customers found it stale or overpriced.
Cleanliness
Cleanliness of the restaurant was highlighted positively by some, but others reported dirty bathrooms and a generally unkempt environment.
Pricing
Many customers noted that prices were higher than typical Wendy's locations, with some feeling it was not justified given the quality.
Manager Performance
Manager Moise received consistent praise for his professionalism and customer service, contributing positively to the overall experience.
OM
Olivia Miller
Nov 6, 2025
5.0
Wonderful experience at the Duval St Wendy’s. The manager Moise, was helpful and accommodating while i had issues with the online app. They are always very kind, thank you!!
ER
Elias Ralston
Oct 28, 2025
4.0
The salad was fantastic, super delicious! It took a couple visits to the counter to get all of the parts of it because unfortunately they did not train their new staff well enough that some of the components needed to be pulled from a fridge and handed to us with the salads. I was able to pay for extra meat with one of the salads, additional dressing was provided at no extra charge which was nice.
BH
Bert Hess
Oct 20, 2025
4.0
Das erste mal Wendys nach über 25 Jahren und ich muss sagen super lecker die Burger 🍔 besser wie bei Mc oder dem King
WW
wwhymark
Oct 17, 2025
1.0
Food was stale expensive and kind of gross. Ordered the food and just tossed in trash and went someplace else
JH
John Haydn-Jones
Oct 10, 2025
5.0
Manager Moise runs a professional operation, ensuring a clean environment at all times. His staff try their best in cramped conditions. They also have to contend with customers in various states of sobriety (or not), people off the street using the lavatories, and rapid turnover during busy periods. The fresh tenders and chili are recommended!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Key West, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Key West, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 296-5770.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Duval Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Key West, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Duval Street Wendy's location currently open?
Yes, the Duval Street Wendy's is open and committed to serving quality food every day.
What are the operating hours for Wendy's at 335a Duval Street, Key West?
Wendy's is open Monday through Thursday and Sunday from 8:30 AM to 1:00 AM, and on Friday and Saturday from 8:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Key West Wendy's serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at Duval Street?
Contact Wendy's Customer Care via their Contact page or call (305) 296-5770 to reach this location directly. Feedback can also be given through their Customer Satisfaction Survey online.
Are there any nearby coffee shops I can visit before or after Wendy's?
Yes, Doing Work Coffee, a coffee shop and bakery, is nearby for your coffee or smoothie needs around your Wendy's visit.
What local dessert spots are close to Wendy's on Duval Street?
Wicked Lick Ice Cream and Boardwalk Frozen Custard are nearby ice cream and dessert places to visit before or after dining at Wendy's.
Are there other dining options near Wendy's if I want to try seafood?
Yes, the Mystic Lobster Roll Company Key West, a seafood restaurant, is located close by for alternative dining options.
Is there a Bank of America ATM near Wendy's on Duval Street?
Yes, there are Bank of America ATMs nearby, convenient for cash withdrawal when visiting Wendy's or other local businesses.