Subway

3.6
294 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Key West Subway® Restaurant at 817 Peacock Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
817 Peacock Plaza, Key West, FL
33040, United States

Hours

Reviews

3.6
294 reviews
5 stars
125
4 stars
66
3 stars
37
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with portion sizes and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained dining and prep areas.

Management Issues

Several reviews pointed out poor management practices, including inadequate staffing and lack of customer service training.

Mixed Experiences

Overall, customer experiences varied widely, with some enjoying their visits while others expressed strong dissatisfaction.
  • LW
    Lucas Wheeler
    Nov 6, 2025
    1.0
    We placed an order for over $20 on the app to the correct location. When going to pick food up the Manager said there's no order so they can't make the food, and they won't refund the order even though it was right on the phone in front of them. When upset by this they proceeded to suck at service by saying if you don't settle down we're not going to serve you. Absolute trash service and people.
  • NN
    Neil
    Sep 8, 2025
    5.0
    😋😋 good
  • VK
    Vivek Krishna
    Aug 17, 2025
    1.0
    Rude customer service,, never come here
  • GL
    Gabriela LlaIn
    Jul 31, 2025
    1.0
    Terrible su manager muy grosera y sus trabajadores se ven sometidos por ella
  • KB
    key baby
    Jul 28, 2025
    1.0
    I ordered from the uber app and i ordered extra protein on the Philly steak and cheese, and I actually received less not extra. This is the third time I will not be ordering from this location anymore.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Key West?

The Subway restaurant is located at 817 Peacock Plaza, Monroe, Key West, FL 33040, USA.

What are the operating hours for Subway at 817 Peacock Plaza?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 10:00 PM.