Outback Steakhouse

4.1
2552 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Key West on the corner of North Roosevelt and 14th Street in the Searstown Plaza next to TJ Maxx and Publix.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3230 North Roosevelt Boulevard, Key West, FL
33040, United States

Hours

Reviews

4.1
2,552 reviews
5 stars
1,467
4 stars
508
3 stars
235
2 stars
128
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff, particularly highlighting individual servers like Paul and Gabby.

Food Quality

While some reviews noted excellent food, particularly steaks, others mentioned average or disappointing meals, indicating inconsistency in food quality.

Cleanliness

Several customers reported issues with cleanliness, including sticky floors and unwelcoming odors, suggesting a need for improved hygiene standards.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the typical steakhouse vibe while others found it lacking compared to previous visits.

Management Response

Customers appreciated proactive management in addressing issues, although some felt that staff organization could be improved.
  • JE
    Jack Evans
    5 days ago
    2.0
    That steak was so chewy I would have been better to have just brought gum. I should have sent it back but I didn't think it would be any better the second time around. The rest of my group seemed to be OK but they had a different steak.
  • BK
    Brian kirby
    Nov 14, 2025
    3.0
    Busy store , girl that takes phone orders , to go orders , online, plus take care of the 6 customers standing and 4 cars all waiting . Girl needs help My burger was room temp and chili was hot
  • MM
    mortigliengo marc
    Nov 14, 2025
    4.0
    Bonne viandes et bonnes langouste pour un prix correct.
  • GO
    Gage ORourke
    Nov 8, 2025
    1.0
    Absolutely horrible, the worst customer service I’ve experienced. Didn’t even get my dinner
  • DD
    dx d
    Oct 18, 2025
    5.0
    Ate Outback 3 of the two nights we were here, plus one lunch. Actually stayed at Key West two nights before heading to our camping destination of Dry Tortugas. Trying to keep the camping gear low so instead of grilling, we brought outback with us. Mmmm. I had Victorias’s filet all except for once then had the grilled salmon. It was excellent every time. Shout out to the young dark haired person running take out orders. You’re doing a fine job. Shout out to the manager in blue, another old school person who understands what customer service means. I appreciate you, sir. Thank you. Unfortunately, the first night we had a female server who it’s probably used to smattering by in life and doing very little. It carries over in your job performance. Bringing sugar requested twice in your hands instead of a bowl or other carrying dish, clearly seeing two empty glasses and never offering a refill, checking in but walking by too fast for an answer. You should consider a new line of work because you’re either not cut or for this or you’re just lazy and don’t want to be there. I think the latter so I want to give you this to think about. You and you alone pick your profession. You made the decision to be whatever it is you are. Don’t take it out on others.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.