Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2814 N. Roosevelt Boulevard in Key West is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being tasty and fresh, although some noted issues with soggy presentations and inconsistent preparation.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and attentive, others were reported as rude or condescending, particularly in handling order mistakes.
Pricing
Many customers found the prices to be high for the quality and quantity of food received, with several comments indicating that better value could be found elsewhere.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Management Issues
Several reviews highlighted concerns about management practices affecting staff morale and customer service quality.
EV
Edu Levy - Vendas
Nov 16, 2025
5.0
O Five Guys é fantástico, o atendimento é excelente. Ambiente limpo, organizado. O pessoal é de uma simpatia ímpar. A comida é maravilhosa, lanches muito bem preparados, com ingredientes frescos. Serviço de Full Refil para bebidas. E na saída amendoim grátis. Vale conhecer e frequentar. Cássio, Dicoa, Joe, Alfredo, equipe maravilhosa
MB
Marc Barksdale
Nov 7, 2025
5.0
I ditched Five Guys a few years ago. Bad experience and pricey. I worked in Key West and Five Guys was the only burger place that I could find so I went. These people won my business back. Not only did the burger and fries have me come back severalctines while I was there, the staff were friendly and upbeat. Add in the music, great experience. We'll done Five Guys.
MS
Marcel Springer
Oct 31, 2025
4.0
Burger waren lecker! Preislich aber passt der Geschmack nicht zum Preis
MP
Miguel Alejandro Cañas Perez
Oct 21, 2025
5.0
Tasty juicy delicious burgers order it all the way the crew was very attentive
LS
Lauren Serey
Oct 7, 2025
4.0
I do enjoy the burgers and fries! However the burgers are always such a messy presentation and quickly leads to a soggy burger. I highly recommend it if you’re eating it there. Also avoid ordering on uber eats, it’s not Five Guy’s screwing it up but if you order it in the app expect disappointment with a non-edible bun. The burger falls out all over the place.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2814 N. Roosevelt Boulevard accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dining in at Five Guys Key West?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I get food delivered from Five Guys in Key West?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery URL.
How can I place an order online for Five Guys Key West?
You can place an order online through Five Guys' ordering website or mobile apps available on iOS and Android.
What types of payment does Five Guys in Key West accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What meals does Five Guys Key West serve?
They serve lunch and dinner meals.
What special food items is Five Guys known for at this location?
Five Guys specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Are children welcome and are there facilities for them at Five Guys Key West?
Yes, children are welcome. The location has high chairs and a children's menu available.
What nearby places can I visit along with Five Guys for a day out?
Nearby you can visit Key West Seaplanes Service for tours and attractions, El Habanero Cafe Cubano for Cuban food and coffee, or the Kmart store for discount shopping.
Are there helpful nearby services for visitors coming to Five Guys in Key West?
Yes, nearby services include UPS Access Point for shipping, 1st State Bank for banking, and Care Ambulance for emergencies.