Dunkin'

3.6
735 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Key West, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3124 N Roosevelt Blvd, Key West, FL
33040, United States

Hours

Reviews

3.6
735 reviews
5 stars
346
4 stars
121
3 stars
75
2 stars
42
1 star
151

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, courteous, and attentive, although there were also reports of rude service from some employees.

Store Condition

Numerous reviews highlighted the need for maintenance and cleanliness improvements, with mentions of a run-down appearance, leaking roofs, and unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders, indicating a need for better training and communication among staff.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about cold or stale food, as well as issues with the freshness of certain items.

Operational Issues

Customers frequently noted problems with the store's hours, including being closed when they were supposed to be open, leading to frustration.
  • MG
    Michael Gandara
    Nov 13, 2025
    1.0
    Unfortunately the google times do not match the actual time that the store opens. It was quite inconvenient when you makes plans and have a tight schedule. Maybe just update the hours of operation to avoid any inconvenience to customers.
  • JS
    John Stallworth
    Oct 26, 2025
    5.0
    Great coffee and theme for the holidays
  • MD
    Mitchell Dickens
    Oct 25, 2025
    5.0
    Love key west dunkin.
  • LA
    Lely Arrazola
    Sep 18, 2025
    5.0
    I am a loyal Dunkin’ Donuts customer and come here every single day. The staff at this location is truly exceptional—always courteous, friendly, and quick to serve, which makes my visits enjoyable and keeps me coming back. That being said, the actual establishment itself really needs attention. There are potholes in the driveway, and the building looks like it hasn’t been updated since day one. I see Dunkin’ Donuts locations all across Florida being redone and modernized, but this one hasn’t had the same care. The quality of the staff and the consistency of the brand deserve to be matched by a cleaner, safer, and more updated environment. Overall, I love Dunkin’ and deeply appreciate the team at this location, but I hope to see the store itself get the improvements it needs to match the level of service provided here.
  • RL
    Rebecca Ly
    Aug 28, 2025
    5.0
    Really nice staff here <3 my family was visiting from a state that doesn’t have a Dunkin so I was really excited to try the drinks and donuts. We went after 1pm during the $3 medium cold drink promo which was an awesome deal. The cashier was training and we ordered 3 drinks, 4 donuts, and a wrap. It took a while but I was very understanding and she was able to get some practice. It also gave me time to look at the menu since I’ve ever ordered here before. Manager very nice and gave us some free munchkins! Thank you Key West Dunkin!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Key West, FL?

Dunkin' in Key West is open from 5:00 AM to 6:00 PM Sunday, and from 5:00 AM to 6:00 PM Monday through Saturday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.