McDonald's

3.8
1365 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101000 Overseas Hwy, Key Largo, FL
33037, United States

Hours

Reviews

3.8
1,365 reviews
5 stars
603
4 stars
299
3 stars
192
2 stars
78
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with many reports of rude or dismissive staff, while some praised friendly and efficient service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty restrooms and unsanitary conditions.

Speed of Service

Service speed was a mixed bag; some customers experienced quick service, while others faced long waits and slow order fulfillment.

Customer Experience

Overall customer experiences were polarized, with some expressing satisfaction and others feeling disrespected or ignored.
  • AY
    Alexander Yan
    3 days ago
    3.0
    Typical McDonald experience.
  • JJ
    Justin
    Nov 1, 2025
    5.0
    Best hamburgers in America
  • JP
    Jennifer Pi
    Oct 17, 2025
    2.0
    Estaba vacío no había nadie. Pedí el recibo pero la máquina no me lo dió. Lo pedí en la caja y me pusieron mala cara. Nos sirvieron toda la comida, postre y café juntos a la vez sin preguntar. Así que el postre y el café se enfriaron mientras comíamos. Nada de ketchup, pajitas, servilletas ni azúcar para el café. La comida bien pero el servicio muy justo. Los lavabos bastante sucios y eso que no había nadie en el restaurante comiendo pero si muchos trabajadores.
  • DD
    Droit
    Sep 25, 2025
    1.0
    If you go thru the drive thru, check your order before leaving the window. I picked a egg McMuffin to deliver to a house bound vet, I failed to check the order so I showed up with a fried chicken sandwich. When I called the local store to complain the representative hung up on me. The corp management offered me a” value “ item of my choice off the breakfast menu to make it right plus offered to refund my money only if I came back to the store. The generosity of corporate america is underwhelming.
  • TH
    Tad Humphreys
    Sep 16, 2025
    5.0
    One of the better McDonald's.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's Key Largo location?

Delivery is available 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the next day.

Can I use the drive-thru at McDonald's Key Largo any time?

Yes, the drive-thru is open 24/7, every day of the week.