Dunkin'

Reviews

• RA

  Rose Anna

  6 days ago
  4.0
  This location needs window shades. Service was slow due to being under staffed and not cleaning the tables.
• LR

  lex rist

  Nov 15, 2025
  5.0
  if i see kendra at the window i know it’s gonna be a good day!!! her energy is contagious. i go out of my way to go to this dunkin because the drinks are good and her customer service is top tier. such a great way to start the day!
• JJ

  jordyn

  Nov 15, 2025
  5.0
  I always see this woman Kendra at the drive-through and she is the sweetest person ever she always brightens my day!!!💗💕
• TR

  The Struggle is real

  Oct 11, 2025
  1.0
  10/7 at approximately 1:52pm Drive through #6569. I visited the drive-thru at your 66th street location in Kennith City to purchase a meal. Not only was the food I received completely cold, but when I called the store to address this issue, I encountered a level of dismissiveness and rudeness that I have rarely experienced in any customer-facing environment. The employee who answered the phone not only laughed when I mentioned the issue but also informed me that I would need to return to the store if I wanted hot food. When I explained that I was unable to return because I was on my way to work, she retorted that she was “already giving me free food,” which was simply not the case. I paid for my order and expected it to be served at a proper temperature, and her implication that she was doing me a favor was both incorrect and unprofessional. To add to the frustration, the call was abruptly disconnected, and I had to call multiple times before anyone responded again. I was told the phone died and that I could call back when a manager was available that they were the assistant manager and they were busy if I could tell you her tone was nothing short of rude. As a business owner I feel this should be brought to the attention of the owner and corporate when I said I’ll call corporate she laughed and said “do what you gots to do sister “ I got burnt coffee and ice cold food almost frozen in the middle. The seagulls wouldn’t even eat it that’s how bad it was.
• KD

  kenny dougherty

  Oct 5, 2025
  1.0
  I ordered 2 coffee's and 4 Boston cream doughnuts, the coffee's were perfect. The doughnuts.....not so much they probably would have fine but the employee that took my order decided to jam them all in the same bag stacked on top of one another instead of putting them in a box like a person with just a shred of common sense would have done. The whole time I was inside this place I felt like I was an inconvenience to the people "WORKING" there. Just not a pleasant experience and most likely will never be back.

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