Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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YALL CUSTOMERS NEED TO STOP COMING TO THIS RESTAURANT AT MIDNIGHT PROMISE YOU WONT BE SERVE
JG
J G
Mar 15, 2026
1.0
Repeated food safety and quality concerns — observed firsthand
I've visited this location multiple times over the past several months and have observed a consistent pattern of issues that go beyond typical fast food complaints.
Apple Pies: On multiple visits, the apple pies have been noticeably dry, tough, and clearly past their prime. McDonald's policy requires pies held in a warmer to be labeled with an "enjoy by" time and discarded after approximately two hours. On every occasion I ordered a pie here, no such label was present on the packaging. The pies' condition was consistent with product that had been held well beyond that window.
Soft Serve Mix Handling: On one visit, I directly observed an employee loading the ice cream machine. The mix bag was not adequately controlled during opening, causing mix to spill onto the employee's bare hands. The employee did not stop to wash their hands or address the situation — and the mix that had contacted their bare hands was allowed to fall back into the machine's hopper. This occurred in plain view of the service area.
Undercooked Burger: On a separate visit, I ordered a Quarter Pounder that arrived visibly pink and undercooked inside. Ground beef carries an FDA-recommended minimum safe internal temperature of 160°F. This product did not appear to meet that standard.
I've raised these concerns here because I believe other customers deserve to make informed decisions. I'd encourage management to review food safety training and holding time procedures with staff. These are correctable problems, and I hope they are corrected.
BB
beautywithin12
Mar 4, 2026
5.0
Why do you enjoy eating at this fast food place, because the food is great and no other fast food can come close to the quality food and great customers services. Restroom and always clean, I don't eat at places where the Restroom are nasty , floors and tables have trash left from customers eating, that's how you get sick.
JL
J Lache
Mar 1, 2026
1.0
Wow, what a train wreck. They have an intake girl who doesn't speak English and isn't trained. Carl, the manager has a line of angry customers because the wait time is a minimum 18 minutes. Intake girl would not give me change. Told Carl and he ignored my request for change. Another gentleman complained and he ignored him. A woman parked and came in from the drive through because they couldn't get her order right. Its basically a disaster. Tried to take the survey but the receipt didn't print out well and the QR code and pertinent numbers are missing. What a nightmare. Best to go anywhere else.
QW
Queen Wilson
Feb 14, 2026
5.0
Even though I did a review on the app Shatavia is the best coworker she always gives her heart and best at work she is always professional , friendly and most importantly patient I haven’t been to this McDonald’s in a while due to the bad service
But when to decided to give it one more chance I’m glad I met it Shatavia I am so overjoyed my heart was so happy an be happy you should see how she interacted with other customers she has a conversation with us I witnessed it while we sit in our cars for our food she always will ask how is your day ? or night holding normal conversation
I remember last week I told her my aunt passed away , she went way and beyond for me made sure I was good , she even offered to grab my food for me just to bring it outside to me and gave me a hug and said I’m here for you! I couldn’t help but love on her I love her energy and respectfulness
What are the operating hours for McDonald's at 5480 Military Trl, Jupiter?
McDonald's at 5480 Military Trl is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their online ordering system.
What types of pickup and delivery services are offered at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-thru available at this McDonald's and what are the hours?
Yes, the drive-thru is open 24/7 every day of the week.
Can I order McDonald's menu items through a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android.
What payment options does McDonald’s at Military Trl accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at McDonald's official website here: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby medical facilities are close to McDonald's at 5480 Military Trl?
Jupiter Medical Center Urgent Care and Jupiter Medical Specialists - Primary Care Services are nearby, convenient for quick visits before or after dining.
Are there nearby coffee shops where I can go after visiting McDonald's?
Yes, Wild Bean Cafe is a nearby coffee shop where you can enjoy additional beverages or snacks.
What other dining options are near McDonald's at Military Trl?
Nearby alternatives include Red Mango for frozen yogurt, MRS SMOKEYS REAL PIT BBQ for barbecue, and Sal’s Italian Ristorante for Italian cuisine.
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