Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,262 reviews
5 stars
603
4 stars
285
3 stars
136
2 stars
74
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, though there were complaints about inconsistencies in preparation and temperature.
Service Issues
Multiple reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy environment.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality of food, especially after recent price increases.
- NINicholas Riggio IIIJan 5, 20265.0Just ordered delivery. Got the Loaded tropichop with Chicken and pork it was amazing and the chicken cooked perfectly!! The Ropa vieja tostones were AMAZING!! and as usual the plantains were perfect!! I live in Broward and have a Pollo 2 minutes from my house but don't order because the quality and service is horrible!! This store even got all of my sauces correct and I order a bunch!! Like it saucy!!! I will definitely return when I am in Jupiter!!!
- TCTwana CampbellDec 25, 20255.0Good food
- LLLeeshDec 19, 20251.0Hair in food.
- T5TC 561Dec 15, 20255.0Good food good price fast service they dont try to fight you if you want sauce they give alot of sauce and dont beg for a extra quarter
- TGTammy GanttDec 1, 20255.0Very good and new items that were tasty - the pork quesadilla was very well done, savory. Service was great and place was vry clean -- note that nothing was self service including utensils, napkins, soda fountain or sauces. I used to love that sauce and topping bar ... but they were generous with sauces when asked!
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in Jupiter, FL?
Pollo Tropical is open every day from 10:00 AM to midnight (12:00 AM).
Where is Pollo Tropical located in Jupiter, FL?
Pollo Tropical is located at 1550 Indian Town Rd., Jupiter, FL 33458, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical offers creative takes on traditional Cuban dishes and foods from other parts of Latin America, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, credit cards, debit cards, and mobile NFC payments. Cash is not required.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and children. They offer a children's menu and have high chairs available.
Is Pollo Tropical's location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any nearby restaurants where I could explore different cuisines before or after visiting Pollo Tropical?
Nearby, you can find Blaze Pizza for American and fast food, Nick’s Tomatoe Pie for Italian cuisine, and Lindburgers Jupiter for burgers and American fare with a bar.
What nearby amenities can help with transportation or vehicle needs when visiting Pollo Tropical?
Close to Pollo Tropical, there are ATMs like Truist and BB&T for cash needs, gas stations like Sunoco, and automotive services including Braman BMW Jupiter and U-Haul Neighborhood Dealer.
Are there places near Pollo Tropical where I can relax or enjoy other services?
Yes, nearby options include the seed. Coffee + Juice Bar for drinks and bakery items, Pearla Nail Spa for beauty treatments, and Terry’s Gone to the Dogs for pet grooming services.