Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,250 reviews
5 stars
595
4 stars
284
3 stars
135
2 stars
74
1 star
162
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and flavorful, although some reported issues with temperature and preparation.
Service Issues
Several reviews highlighted inconsistent customer service, with complaints about order accuracy and staff attitude.
Cleanliness
The restaurant was often noted for its cleanliness, though some customers reported issues with trash and sticky tables.
Pricing Concerns
Many customers felt that prices were high relative to portion sizes and quality, with some expressing disappointment over recent price increases.
Menu Changes
Frequent changes to the menu were criticized, with some customers unhappy about the removal of popular items.
- AAAndyNov 9, 20251.0Just go to the store and order your food. It's somehow ok to never have orders ready, doesn't matter what store it is. I ordered 40 mins ago and I'm at the store waiting for rice to cook??? It's pathetic behavior and a systemic issue in this company.
- TTTaylorNov 2, 20255.0I never have a problem at this location. The staff is attentive, the food is good, and everyone moves like a well oiled machine. No complaints from me!
- JWJames WrightOct 23, 20255.0Great chicken and rice options
- TGT.J. GoodeOct 18, 20254.0The service here was good. It is a "fast food" experience but the food offerings are all mexican comfort food inspired. Dishes rang from a choice protein with white rice and black been to chicken sandwiches and potato wedges. The quatro leches dessert was good but not recomended for anyone who has issues with food textures.
- FMFilipe M.Oct 6, 20251.0GARBAGE service, mediocre food served at a barely warm temperature, and at an exaggerated cost. Eating at pollo tropical is comparable to paying a premium price to be intentionally disappointed. Ever since covid they hiked up their prices and got rid of the sauce bar. There's no reason to eat here especially when places like La Brasa and so many others like it exist. NEVER AGAIN
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in Jupiter, FL?
Pollo Tropical is open every day from 10:00 AM to midnight (12:00 AM).
Where is Pollo Tropical located in Jupiter, FL?
Pollo Tropical is located at 1550 Indian Town Rd., Jupiter, FL 33458, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical offers creative takes on traditional Cuban dishes and foods from other parts of Latin America, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, credit cards, debit cards, and mobile NFC payments. Cash is not required.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and children. They offer a children's menu and have high chairs available.
Is Pollo Tropical's location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any nearby restaurants where I could explore different cuisines before or after visiting Pollo Tropical?
Nearby, you can find Blaze Pizza for American and fast food, Nick’s Tomatoe Pie for Italian cuisine, and Lindburgers Jupiter for burgers and American fare with a bar.
What nearby amenities can help with transportation or vehicle needs when visiting Pollo Tropical?
Close to Pollo Tropical, there are ATMs like Truist and BB&T for cash needs, gas stations like Sunoco, and automotive services including Braman BMW Jupiter and U-Haul Neighborhood Dealer.
Are there places near Pollo Tropical where I can relax or enjoy other services?
Yes, nearby options include the seed. Coffee + Juice Bar for drinks and bakery items, Pearla Nail Spa for beauty treatments, and Terry’s Gone to the Dogs for pet grooming services.