While many customers praised the food as delicious and flavorful, there were several complaints about overcooked items and inconsistent quality.
Service Experience
Customer service received mixed reviews; some praised friendly and attentive staff, while others reported rude or unprofessional behavior from bartenders and waitstaff.
Atmosphere
The atmosphere was generally described as fun and lively, but some customers noted issues with noise levels and uncomfortable seating arrangements.
Pricing Concerns
Several reviews mentioned that prices felt high relative to the quality of food, with some customers expressing dissatisfaction over recent price increases.
Management Issues
There were complaints regarding management's handling of customer concerns and staff behavior, leading to a negative impact on the overall experience.
NM
Nick Matheny
Nov 7, 2025
3.0
Food left a lot to be desired. Not as good as we had hoped. Seating outside was cool. Service was good but kinda felt like she forgot we were out there
MB
Mathys Beytell
Nov 4, 2025
5.0
Always great fun, had their buffalo wings and it was just amazing, will forever love those wings..😁
CT
Colleen Tress
Nov 2, 2025
3.0
We recently went to Jumby Bay. It had been awhile since we had last been there. The restaurant was uncomfortably cold, so much so, that we had to move to a different table that was away from the a/c vents. When we got our bill we noticed a $3.50 credit card charge if a customer decides to use a credit card to pay. I’ve never seen that at a restaurant and I think it’s pretty tacky. Personally I think they should just raise their prices and not put that on the bill. That alone makes me not want to go back. The food was okay. Chicken wings were on special…$1 a wing but they were over cooked. The rest of the food was just average. The service was good. Sunny D was our waitress. She was very friendly and efficient. For the most part, our experience was very underwhelming.
RH
Robert Hurwitz
Oct 20, 2025
5.0
The Food is Amazing and it has a great atmosphere. The service is great and there are plenty of TVs if you're going to watch a game.
LB
Leonardo Bejarano
Oct 9, 2025
5.0
Whether local or just passing by you can find great food, blackened fish bowl, chicken fingers, curry chicken with rice and plantains. The bartender know what you like margaritas with gran manier. So good!! Don’t miss it, you’ll love!
Frequently Asked Questions About Jumby Bay Island Grill
What are the regular opening hours of Jumby Bay Island Grill?
Jumby Bay Island Grill is open daily from 11:00 AM to 2:00 AM.
During what hours is delivery available at Jumby Bay Island Grill?
Delivery service is available every day from 11:00 AM to 11:00 PM.
Can I order food for pickup at Jumby Bay Island Grill?
Yes, in-store pickup is available daily from 11:00 AM to 11:00 PM.
What types of cuisine does Jumby Bay Island Grill offer?
Jumby Bay Island Grill specializes in Caribbean and seafood cuisine, along with American dishes.
Where is Jumby Bay Island Grill located?
It is located at 1203 Town Center Dr #101, Jupiter, FL 33458, USA.
What is the contact phone number for Jumby Bay Island Grill?
You can reach Jumby Bay Island Grill by phone at +1 561-630-2030.
Where can I find the menu and place an order online for Jumby Bay Island Grill?
You can view the menu and place orders at https://jumbybayislandgrill.com/menu.
Are there any beauty salons near Jumby Bay Island Grill where I can visit before or after dining?
Yes, nearby beauty salons include Abby Couture Salon & Spa, Barbers Edge, MeTime Salon, Edmund James Salon, and Sam Jon's Hair Salon, perfect for a grooming session before or after your meal.
What entertainment or active lifestyle facilities are close to Jumby Bay Island Grill?
Nearby you can find Club Pilates for workouts, Will To Escape for escape room fun, and multiple bars including Civil Society Brewing Company and Brick and Barrel for post-dining drinks and live music.
What other dining options are near Jumby Bay Island Grill?
Nearby restaurants and pubs include Atrium Restaurant, Nature's Way Cafe, Rooney's Public House - the Gastropub, and Island Root Kava Bar Abacoa, giving diners a variety of choices in the area.