Location.com logo
Brand Certified

Wendy's

3.4
(1521 reviews)

Business Details

(904) 620-9161

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jacksonville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4453 Southside Blvd, Jacksonville, FL
32216, United States

Hours

Monday8:00 AM - 2:30 AM
Tuesday8:00 AM - 2:30 AM
Wednesday8:00 AM - 2:30 AM
Thursday8:00 AM - 2:30 AM
Friday8:00 AM - 2:30 AM
Saturday8:00 AM - 2:30 AM
Sunday8:00 AM - 2:30 AM

Reviews

3.4
1,521 reviews
5 stars
537
4 stars
308
3 stars
218
2 stars
117
1 star
341
  • SC
    Selina Cunningham
    Apr 5, 2026
    4.0
    In my absent mindedness, I forgot to get my drink at the window and I am too far to turn around. Tried calling the location but the line rings once and disconnected. Food is hot and service was pretty quick. Just missing my drink
  • JJ
    J J
    Mar 28, 2026
    1.0
    Just sat in line for 20 minutes while they took no orders. Everyone is just sitting in line. This is ridiculous. Close the restaurant before you treat customers this way! Unbelievable!
  • JS
    Jacob Sumner
    Mar 28, 2026
    1.0
    I don’t even know where to begin with how unbelievably bad this experience was. This was, without exaggeration, the most disorganized, unprofessional fast food experience I’ve ever had. We walked inside expecting to place a simple order, and instead stood at the front counter for a full ten minutes completely ignored. Not “busy but we’ll be right with you” ignored. I mean multiple employees made direct eye contact with us and chose to continue doing other things like we were invisible. No acknowledgment, no “we’ll be with you shortly,” nothing. That alone is unacceptable. Eventually, one employee finally says they’ll be right with us. Great, right? Wrong. They never came back. Instead, a few minutes later, that same employee casually announces they’re clocking out and leaving… while we are still standing there waiting. That tells you everything you need to know about the level of care and accountability at this location. Then, after wasting even more of our time, another employee comes up and says they’re “understaffed” and only serving drive-thru. If that’s the case, why is the lobby open? Why are there no signs on the door? Why wasn’t that communicated immediately when we walked in instead of letting us stand there for 10–15 minutes like idiots? And let’s talk about the “slammed” excuse. There was ONE order on the screen. One. If that qualifies as overwhelmed, then there are some serious operational issues going on. To make things worse, we had no choice but to go back outside and get in the drive-thru line, where of course multiple cars pulled in ahead of us. On top of that the drive through took ages, because they were taking one order at a time! So not only was our time wasted inside, but we were effectively punished for trying to follow the normal ordering process. I will say, the one employee at the drive-thru window was doing an excellent job. The manager, the one who told us inside dining wasn't available, was doing apparently absolutely nothing. If you’re understaffed, fine, that happens. But you don’t leave your doors open, ignore customers, give false assurances, and then send them away after they’ve already waited. Absolutely unacceptable. Do better.
  • ES
    Elliott Son
    Mar 26, 2026
    5.0
    Excellent, friendly service. Dropped everything fresh for me. Shame the Wendy's nearby closed, but will be back to this one!
  • DG
    Damon Graham
    Mar 20, 2026
    5.0
    Super Fantastic Lunch spot! About 11:45-12. Had great service from the time I pulled up to the drive thru till I pull under a shade tree and ate my meal in piece.I was thinking to myself every thing that just happened was perfect.The food was perfect.Could not have asked for better service.I finished my food.And walked back inside to tell the manager how much I appreciated the great service.Told her I live in OP but I'm probably gonna have to start driving over here to get Wendy's.Super impressed with this Wendy's.Thank you again for the fantastic service.🇺🇸

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: