Southern Grounds at Mayo Clinic Jacksonville is a peaceful on-campus café located on the first floor of the Duan Family Building, serving crafted Intelligentsia coffee, all-day breakfast, and healthy bowls at 14100 Mayo Boulevard. A welcoming gathering place for Mayo staff, patients, and visiting families throughout the Mayo Clinic campus.
Enjoy clean, seed-oil-free meals, fresh pastries from Blueberry Bakery, and responsibly sourced coffee with indoor seating and fast service. Steps from the Cannaday Pavilion and Mayo Clinic Hospital, we offer grab-and-go options and catering for meetings and medical teams.
Open Monday - Friday 6:30 AM - 5:00 PM. Closed weekends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.