When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Monument Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
We order from here often and the food is always a 10/10 and correct unless you order a drink. You will never get the drink that comes with your combo or the one time i did get a drink it was a gingerale…which isnt even an option on the menu. Just only order food and you should be fine
JI
Jerry Watterson III
Dec 17, 2025
5.0
Good wings fast. Good flavor options. My go to for wings most of the time.
AN
Argentina Newman
Nov 19, 2025
5.0
Anthony and the team are amazing! Exceptional service.
TD
Tam Do
Sep 28, 2025
1.0
The employees that worked the afternoon shift today needs to be re-trained or let go absolutely horrible customer service I had to leave to go to another location 20min away for better friendlier service which is ridiculous!
NH
noah howell
Jul 29, 2025
1.0
This was by far the worst customer service I’ve ever seen, it is almost comical. This is also the first review I’ve ever done. But this location earned it. Flat out ignoring customers. Being rude for absolutely no reason. Refusing to take orders. You would think they’re trying to get fired. Idk who runs this place but they need to clean house and go back to the drawing board. I think you’d have a better shot with talking to a live representative with the IRS, than to get your order taken after walking into this wingstop.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Monument Road offer?
Wingstop Jacksonville Monument Road offers classic and boneless wings, as well as tenders, with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the opening hours of Wingstop Jacksonville Monument Road?
Wingstop is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Jacksonville Monument Road offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at Wingstop Jacksonville Monument Road?
No, Wingstop Jacksonville Monument Road does not have a drive-through service.
How can I order Wingstop's wings online?
You can order online for carryout and delivery through their website or their app available on both Apple App Store and Google Play Store.
What payment methods are accepted at Wingstop Jacksonville Monument Road?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Wingstop Jacksonville Monument Road?
The address is 2771 Monument Road, Jacksonville, FL 32225. You can reach them at +1 904-512-7383.
Are there any nearby grocery stores where I can shop before or after visiting Wingstop?
Yes, Publix Super Market at Cobblestone Crossing is nearby and offers grocery and delicatessen services, convenient for shopping when visiting Wingstop.
What other dining options are close to Wingstop Jacksonville Monument Road?
Nearby dining options include The Hot Dog Spot for hot dogs and ZENSHI Handcrafted Sushi for sushi lovers, providing variety in the area.
Are there any coffee shops near Wingstop where I can grab a drink?
Yes, Starbucks is located nearby, making it easy to enjoy coffee before or after your Wingstop visit.