When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Norwood Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with issues such as undercooked wings, wrong orders, and food smelling spoiled.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of communication.
Order Accuracy
Numerous customers experienced issues with incorrect orders and items missing from their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality at certain times.
HW
Harmony Wilson
Feb 19, 2026
1.0
Terrible service manger had an attitude because we asked for extra sauce and told her we would pay extra threw the sauce at us.
DT
Diamond Brea TV
Feb 17, 2026
1.0
Filthy is all I can say I should have kept driving. The location on in orange Park is much better. Please don't eat
RG
Robin Guthrie
Feb 5, 2026
5.0
My hot lemon pepper wings are always perfectly cooked, sauced & seasoned every time I get them... The staff is always nice.
JG
Jocobi Green
Jan 23, 2026
1.0
I just left yall Norwood location in jacksonville fl I ordered 10 piece original hot which was fine I also ordered a 15 piece with mild sauce got home no mild just plain fried chicken and some clear oil or something
LL
Li Li
Jan 17, 2026
1.0
Only thing good was the fries. It tasted like they fried the chicken and added sauce. No seasoning. Very disappointing. I paid full price plus a delivery fee and tip for this.😞
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kinds of wings and flavors does Wingstop Jacksonville Norwood Ave offer?
Wingstop Jacksonville Norwood Ave offers classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Jacksonville Norwood Ave?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Jacksonville Norwood Ave provide delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Wingstop Jacksonville Norwood Ave wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps for iOS and Android.
Is there a drive-through service available at Wingstop Jacksonville Norwood Ave?
No, the drive-through service is closed every day at this location.
What payment methods are accepted at Wingstop Jacksonville Norwood Ave?
They accept American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Jacksonville Norwood Ave located?
It is located at 5290-10 Norwood Avenue, Jacksonville, FL 32208, USA.
Are there any notable places near Wingstop Jacksonville Norwood Ave for customers to visit?
Yes, nearby places include Subway for sandwiches and Planet Fitness for workouts, allowing customers to enjoy meals or exercise conveniently nearby.
How can nearby shopping centers benefit a visit to Wingstop Jacksonville Norwood Ave?
Customers can enjoy dining at Wingstop and then visit Gateway Town Center for shopping, enhancing their trip with both food and retail experiences.
What local services are available near Wingstop Jacksonville Norwood Ave for customer convenience?
Nearby services include Fresh Laundry Supercenter for laundry needs and Truist ATM for banking, making it convenient for customers to handle errands with their meal visit.
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