Wingstop

3.8
884 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Norwood Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5290-10 Norwood Avenue, Jacksonville, FL
32208, United States

Hours

Reviews

3.8
884 reviews
5 stars
455
4 stars
156
3 stars
82
2 stars
46
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for assistance.

Food Quality

Several customers reported issues with food quality, including undercooked wings, incorrect orders, and food that smelled or tasted off.

Order Accuracy

Many customers experienced problems with incorrect orders, whether through online or in-person requests, leading to frustration.

Speed of Service

A significant number of reviews mentioned long wait times for food, both for in-store orders and online pickups.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • KR
    Katina Randolph
    Dec 3, 2025
    1.0
    I went into the store on 12/2 and purchased 2 (8pc lemon pepper wing combos) for my sister as well as myself. After eating the food I started feeling sick and having sharp stabbing pains in my stomach along with nausea and vomiting . I automatically assumed it was food poisoning so I decided to call the store to speak with someone and was placed on hold. I guess it really wasn’t of importance to take my call because I continued being on hold and stayed on for so long that I hung up so I reached out to corporate. That itself was the worst experience ever from getting sick due to the food to being ignored when trying to speak to A manager to explain my concerns
  • BK
    brenda kirkland
    Oct 26, 2025
    3.0
    Didn't get to order I left because no one offered to ask me what I was ordering after standing there waiting to order for about six minutes.
  • LW
    Leslie Williams
    Oct 19, 2025
    5.0
    I was on my lunch break and thought that most of my time would be wasted waiting on food. However, they did not disappoint. I was in abd out of there within 8 minutes. Marysa thanks for your help with helping me eat and get back to work with a time to spare. Check them out and my food was fresh and good!!!
  • SM
    Stephanie Mitchner
    Oct 12, 2025
    5.0
    Very nice carlisha customer service lady.....
  • MM
    Mahogany Maxwell
    Oct 10, 2025
    1.0
    This is the worst place. I order online from here, NEVER READY. I pick up deliveries from here, NEVER READY. & THEY DON'T CARE!!! NO SENSE OF URGENCY!!! Let me see how long imma be in here today. πŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎ

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.