Wingstop

3.1
298 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville San Jose Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
10400-10 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

3.1
298 reviews
5 stars
119
4 stars
28
3 stars
28
2 stars
20
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varied, with some praising friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders, including wrong items and missing sauces, leading to customer frustration.

Food Quality

Mixed reviews on food quality; some enjoyed the flavors and freshness, while others reported issues with undercooked or poorly prepared items.

Wait Times

Long wait times were frequently mentioned, especially during busy periods, causing dissatisfaction among customers.

Cleanliness

Concerns raised about cleanliness and food handling practices, with some customers noting unsanitary conditions.
  • MJ
    Michael Jones
    Dec 31, 2025
    5.0
    Makela was amazing..helped us get the right flavors for the wings...we will keep coming back to this location because of her.!!!
  • BS
    Brady Santianna
    Dec 30, 2025
    5.0
    I love everyone here
  • ER
    Eric Regnier
    Dec 29, 2025
    1.0
    I ordered a 8 piece combo traditional and asked the lady instead of a drink can I just get a extra blue cheese she gladly obliged so I get home and instead of 2 blue cheese I have 1 ranch I don't like ranch but wingstop is like a ten minute drive and Publix is 1 minute so I go buy some blue cheese for the house get back and my fries were amazing but my lemon pepper hot wing literally tasted like chemicals t took a bite out of two more just to see if it was a fluke no it was like chewing on my chemical cabinet under the sink gross I will never eat wing stop again not bothering to drive back to get something new or a refund I spent 15 dollars to know I don't ever want to eat there again
  • JS
    Josh Sievers
    Dec 24, 2025
    5.0
    Christmas eve. I ordered ahead. Everyone was super friendly from the cashier to the manager. Food was hot and fresh and really the best experience I have had at wing stop. Usually I use caution because a lot of wings stops are full of rude customers AND employees. NOT THIS TIME. I appreciate you guys working Christmase eve and I appreciate the quick, fast, excellent service. P.S. my order was correct from the get go.
  • BG
    Brandon Burrell (GoodGravy)
    Dec 10, 2025
    4.0
    Had Wingstop for the first time the other day 5 piece tenders and fries. Everything came out great no issues. Was late to work today so I wasn't able to make any food so I decided to door dash Wingstop got the 5 piece tenders again. Lemon pepper and Hawaiian seasoning/sauce. I recieve it but dont eat it immediately since I am at work. I finally get to eating it like 30-45 min later. Open the bag am super happy they seems to have over loaded me with fries, but then I get to the tenders specifically the lemon pepper tenders. They had been soaking in some sorta lemon pepper sauce like absolutely drowning in it. I take a bite tasted like I just took a bite out of a stick of butter with a little crunch from the breading and a lemon pepper after taste. Even after I used multiple paper towels to try and wipe/dab off all of the access butter sauce I guess is was marinating a bit to long as it still basically tasted of pure butter. I did not finished eating them and I really tried started to upset my stomach. I guess I'm out half my protein. The first time was fine so maybe this was a fluke. Probably not gonna do the Lemon Pepper again for fear of getting butter blasted again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.