When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Dunn Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported rude and unprofessional staff, long wait times, and incorrect orders, leading to a negative overall experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or improperly cooked items, as well as missing components from orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was fresh and enjoyable on certain occasions.
Management Concerns
Several reviews indicated a lack of effective management and organization, contributing to the overall dissatisfaction with service and food preparation.
JR
Jay Roc92
4 days ago
1.0
Today I walked in and straight from the door they were rude and disrespectful.there was a big dude who licked his fingers and went right back to dropping fries and tenders without washing his hands, that’s nasty real nasty. Then one lady asked was me and another customer ordering or picking up we both said ordering, she frowned her face up at us and said in the most rudest way we gone have to wait, that’s not how you talk to ppl who spending their money. That store is nasty and very unprofessional got to be careful were you get your food from cause people are rude and disgusting.
KM
K M
Dec 23, 2025
1.0
Just shut down already. IDK whats going on at this wingstop but my wings tasted old. liked they have refried it and topped it off with sauce
BW
Barry Warren
Dec 7, 2025
2.0
Didn't check my order there, when I got home I was missing 2 of the 3 sides. Wings were tiny.
LA
Lanorris Armstrong
Nov 25, 2025
1.0
Under me some food for lunch and had hair in my food donor recommended want be getting another dime
SD
Saree D.
Oct 20, 2025
5.0
I was helped by Tay & she really made me feel welcomed! She helped solve problems very quickly. Thank you for the great service!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Dunn Ave offer?
Wingstop Jacksonville Dunn Ave offers classic or boneless wings as well as tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Jacksonville Dunn Ave?
Wingstop Jacksonville Dunn Ave is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery.
Does Wingstop Jacksonville Dunn Ave offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service at Wingstop Jacksonville Dunn Ave?
No, the drive-through service is closed every day at this location.
How can I place an order online for Wingstop Jacksonville Dunn Ave?
You can order online for carryout and delivery at https://www.wingstop.com/location/wingstop-2069-jacksonville-fl-32218/menu or via their app.
What payment methods are accepted at Wingstop Jacksonville Dunn Ave?
They accept American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Jacksonville Dunn Ave located?
It is located at 1038-2 Dunn Avenue, Jacksonville, FL 32218, United States.
Are there any restaurants near Wingstop Jacksonville Dunn Ave?
Yes, nearby restaurants include Fuji Buffet (Asian cuisine), Firehouse Subs (sandwiches), and Dicks Wings (restaurant).
What nearby places of interest can customers visit before or after dining at Wingstop Jacksonville Dunn Ave?
Customers can visit Highland Square shopping center, Planet Fitness gym, and Publix Super Market at Highland Square grocery store nearby for shopping, fitness, and groceries.
If I need cash while visiting Wingstop Jacksonville Dunn Ave, where can I find an ATM nearby?
There is a Presto! ATM located nearby for your cash withdrawal needs.