Wingstop

2.5
193 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Dunn Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1038-2 Dunn Avenue, Jacksonville, FL
32218, United States

Hours

Reviews

2.5
193 reviews
5 stars
58
4 stars
13
3 stars
8
2 stars
9
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, long wait times, and incorrect orders, leading to a negative overall experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, soggy, or improperly cooked items, as well as missing components from orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was fresh and enjoyable on certain occasions.

Management Concerns

Several reviews indicated a lack of effective management and organization, contributing to the overall dissatisfaction with service and food preparation.
  • JR
    Jay Roc92
    4 days ago
    1.0
    Today I walked in and straight from the door they were rude and disrespectful.there was a big dude who licked his fingers and went right back to dropping fries and tenders without washing his hands, that’s nasty real nasty. Then one lady asked was me and another customer ordering or picking up we both said ordering, she frowned her face up at us and said in the most rudest way we gone have to wait, that’s not how you talk to ppl who spending their money. That store is nasty and very unprofessional got to be careful were you get your food from cause people are rude and disgusting.
  • KM
    K M
    Dec 23, 2025
    1.0
    Just shut down already. IDK whats going on at this wingstop but my wings tasted old. liked they have refried it and topped it off with sauce
  • BW
    Barry Warren
    Dec 7, 2025
    2.0
    Didn't check my order there, when I got home I was missing 2 of the 3 sides. Wings were tiny.
  • LA
    Lanorris Armstrong
    Nov 25, 2025
    1.0
    Under me some food for lunch and had hair in my food donor recommended want be getting another dime
  • SD
    Saree D.
    Oct 20, 2025
    5.0
    I was helped by Tay & she really made me feel welcomed! She helped solve problems very quickly. Thank you for the great service!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.