When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Normandy Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
While some customers praised the food, many complained about cold, poorly cooked, or incorrect items, indicating inconsistency in food quality.
Cleanliness and Environment
Some reviews highlighted a clean environment and friendly staff, but others noted issues with food safety and staff professionalism.
Customer Experience
Positive experiences were noted with specific staff members, but overall customer service was frequently criticized for being unhelpful and dismissive.
AS
Ashley Smith
2 days ago
1.0
I asked for my wings and fries fried extra crispy because of the sauce and cheese just seem like it was in the cheese a couple minutes,that's not what I paid for
JC
Jimmy C
Feb 18, 2026
2.0
Be careful!!! You'll have to pick the feathers out! 1st and last time at ANY Wing Stop.
FR
Flight Risk
Feb 17, 2026
1.0
Just left here after waiting 20 minutes for a mobile order. I could see the bag with my name on it but the girl just kept telling me it wasn’t ready yet despite me seeing it and several others coming and going. Very clearly a bias here and they don’t like to serve certain people. Fine with me. I won’t be back. Unbelievable!
AD
Alexis D
Feb 14, 2026
1.0
My 1st order 10 classic wings , fried hard , extra sauce , fries well done with ranch- what I got 10 classics wings , wings fried hard soggy fries and no extra sauce
2nd order 10 classics wings wings , extra sauce and fries well done with ranch - what I got , wings fried hard , soggy fries and no ranch
3rd order - 2 chicken strips Hawaiian sauce on the side - no Hawaiian sauce on
the side
When I called the manager stated “ I just got here idk what’s going on we can make sure your next order you get your sauces”
As if I’d allow you guys to have a second chance to spend money and not actually receive my order correctly and service
ZZ
Zachary
Feb 6, 2026
1.0
The short sassy night manager is incredibly rude and consistently closes the store early to do whatever and cancels orders without notifying customers.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Normandy Blvd offer?
Wingstop Jacksonville Normandy Blvd offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Jacksonville Normandy Blvd?
Wingstop is open daily from 10:30 AM to 1:00 AM for dining, pickup, and delivery services.
Does Wingstop Jacksonville Normandy Blvd have drive-through service?
No, Wingstop Jacksonville Normandy Blvd does not offer drive-through service.
What delivery and pickup options are available at Wingstop?
Where is Wingstop Jacksonville Normandy Blvd located?
Wingstop is located at 5515 Normandy Blvd, Jacksonville, FL 32205, United States.
Can I order Wingstop online for pickup or delivery?
Yes, you can order online for pickup or delivery at https://www.wingstop.com/location/wingstop-1893-jacksonville-fl-32205/menu.
What payment methods are accepted at Wingstop Jacksonville Normandy Blvd?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there any mobile phone stores near Wingstop Jacksonville Normandy Blvd?
Yes, there are nearby mobile phone stores such as Batteries Plus, All 4 U Wireless, and Boost Mobile Local, which can be convenient if you need phone accessories or services before or after your meal.
What entertainment or shopping options are near Wingstop Jacksonville Normandy Blvd?
Nearby you can find shopping options like Roses Express and Maxway discount stores, and entertainment at Patrick's Uniforms or arcade services at Aaron's Inc., providing a variety of activities alongside your dining experience.
Can I visit a park near Wingstop Jacksonville Normandy Blvd after eating?
Yes, Lem Merrett Park is a nearby park where you can enjoy outdoor activities after your meal at Wingstop.
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