Wingstop

3.3
655 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Southside Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4375 Southside Blvd #12, Jacksonville, FL
33216, United States

Hours

Reviews

3.3
655 reviews
5 stars
275
4 stars
90
3 stars
57
2 stars
47
1 star
186

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, including missing items and wrong sauces.

Customer Service

Mixed feedback on customer service; while some praised individual staff members, many highlighted unprofessional behavior and poor management.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or poorly seasoned wings.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Wait Times

Many customers experienced long wait times for their orders, often exceeding the estimated preparation times.
  • SH
    Samuel Hecht
    Jan 5, 2026
    1.0
    3x I've been here, 3x they've forgotten items in my order. Once is a mistake, twice, I'm wary. Third time I asked them to double check that everything before they sealed the bag and they said it was correct. They were wrong. I won't be back.
  • RM
    Rosemary Marrero
    Dec 19, 2025
    4.0
    My wings were really good and I like the Cajun fried corn
  • CD
    Christian Dross
    Dec 17, 2025
    1.0
    I ordered uber and it came super fast but wow was everything wrong drinks 20 oz instead of 32 oz fries look almost raw and chicken super cold when I stay 5 mins away I've never had a uber food come so wrong and cold never making the mistake of eating here thru the app
  • JD
    Jenna Day
    Dec 12, 2025
    1.0
    I ordered delivery and my whole order was wrong and they even gave me 3 blue cheese when I asked for 3 ranch. I got a refund on door dash and reordered the same order and it didn’t come with any ranch and everything was cold. This is the worst wing stop. Do better. I want a refund.
  • SB
    Shayla Bell
    Nov 14, 2025
    2.0
    COUNT YOUR WINGS! I ordered a 10 piece mild and 10 piece lemon pepper and both had 9 wings in them. Charged me $5 for ranch that I thought come with it if your ordering wings! They’re scamming hard so be careful

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.