When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Southside Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with incorrect or incomplete orders, including missing items and wrong sauces.
Customer Service
Mixed feedback on customer service; while some praised individual staff members, many highlighted unprofessional behavior and poor management.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or poorly seasoned wings.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Wait Times
Many customers experienced long wait times for their orders, often exceeding the estimated preparation times.
SH
Samuel Hecht
Jan 5, 2026
1.0
3x I've been here, 3x they've forgotten items in my order.
Once is a mistake, twice, I'm wary. Third time I asked them to double check that everything before they sealed the bag and they said it was correct. They were wrong. I won't be back.
RM
Rosemary Marrero
Dec 19, 2025
4.0
My wings were really good and I like the Cajun fried corn
CD
Christian Dross
Dec 17, 2025
1.0
I ordered uber and it came super fast but wow was everything wrong drinks 20 oz instead of 32 oz fries look almost raw and chicken super cold when I stay 5 mins away I've never had a uber food come so wrong and cold never making the mistake of eating here thru the app
JD
Jenna Day
Dec 12, 2025
1.0
I ordered delivery and my whole order was wrong and they even gave me 3 blue cheese when I asked for 3 ranch. I got a refund on door dash and reordered the same order and it didn’t come with any ranch and everything was cold. This is the worst wing stop. Do better. I want a refund.
SB
Shayla Bell
Nov 14, 2025
2.0
COUNT YOUR WINGS! I ordered a 10 piece mild and 10 piece lemon pepper and both had 9 wings in them. Charged me $5 for ranch that I thought come with it if your ordering wings! They’re scamming hard so be careful
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Southside Blvd offer?
Wingstop Jacksonville Southside Blvd offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop on Southside Blvd?
Wingstop is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and takeout.
Does Wingstop Jacksonville Southside Blvd have a drive-through service?
No, Wingstop Jacksonville Southside Blvd does not offer drive-through service.
What delivery and pickup options are available at Wingstop?
They offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Wingstop located?
Wingstop is located at 4375 Southside Blvd #12, Jacksonville, FL 32216, USA.
How can I order Wingstop online for pickup or delivery?
You can order online for carryout or delivery via their website at https://www.wingstop.com/location/wingstop-1476-jacksonville-fl-32216/menu or through their mobile app available on iOS and Android.
What payment methods does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby restaurants can I visit before or after dining at Wingstop?
Nearby dining options include Jason's Deli, Subway, Oishii (a Japanese sushi restaurant), Papa John's Pizza, TGI Fridays, Island Wing Company Grill & Bar, Burger King, Abe's Pizza, and Dunkin'.
Are there any nearby spas or wellness centers near Wingstop?
Yes, Massage Envy - Southside, Total Nails, waxlab, Perfect Nails and Spa, Platinum Nails Jax, Removery Tattoo Removal & Fading, and Laser Loft are nearby spas and wellness centers.
What nearby amenities can assist me if I need services like printing or banking while visiting Wingstop?
Nearby amenities include FedEx Office Print & Ship Center for printing needs and First Federal Bank for banking services.